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Payments +

4.8

About this business

Location details

73105, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8117 reviews
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Jenny's profile image
a month ago

Great Company PROS Ease of use and overall great customer service! CONS There isn't anything that I've found negative about this company. VENDOR RESPONSE Hi Jenny, thank you so much for taking the time to leave us this positive review! We’re so glad to hear you’ve had a great experience with Heartland and we’re very excited for our continued partnership. Replied June 2024 

Business response:

Hi Jenny, thank you so much for taking the time to leave us this positive review! We’re so glad to hear you’ve had a great experience with Heartland and we’re very excited for our continued partnership. 

marion's profile image
a month ago

"Pay vendors on time"! Adherence to rules and regulations. Helps a lot with payables reconciliations. Direct deposit for quick payment PROS Seamless integration with bank systems for direct deposit to vendors account. Manage all our payable account for reconciliation. CONS Great for customization. Receivable reconciliation. VENDOR RESPONSE Hi Marion, thank you for the 5-star review! We strive to make payments as smooth and hassle-free as possible, and it’s rewarding to see this reflected in your business with us. We’re so gl... read more

Business response:

Hi Marion, thank you for the 5-star review! We strive to make payments as smooth and hassle-free as possible, and it’s rewarding to see this reflected in your business with us. We’re so glad to hear you’ve had a great experience with reconciliations and that integrations have been seamless. We look forward to our continued partnership! 

Randi's profile image
a month ago

Great service Our rep [sensitive content hidden] is incredible. He communicates promptly and is always available to help. PROS Great support. Easy to use website, terminal and app. CONS Delays in funding. Funding mistakes (double funding and then deductions without notice). VENDOR RESPONSE Hi Randi, thanks for leaving us this 5-star review! We’re glad Heartland Payments+ has been easy to use. Thank you for adding additional feedback as well. We look forward to our continued partnership! Replied June 2024 

Business response:

Hi Randi, thanks for leaving us this 5-star review! We’re glad Heartland Payments+ has been easy to use. Thank you for adding additional feedback as well. We look forward to our continued partnership! 

STEVE's profile image
a month ago

Happy with service Since I switched from a email verification to a text verification working much better. I'm using the virtual potico method PROS Easy to use and great customer 800 number service CONS I had a problem since they set up 2 verification process. Worked it out with customer service REASONS FOR SWITCHING TO HEARTLAND PAYMENTS+ One of my Friends suggestion that Heartland is a lot better VENDOR RESPONSE Hi Steve, thank you so much for taking the time to leave this review! We’re so glad to see that our payments solu... read more

Business response:

Hi Steve, thank you so much for taking the time to leave this review! We’re so glad to see that our payments solutions have not only been easy to use, but our Customer Service team has been able to help you out when you need it. We look forward to our continued partnership! 

Jenny's profile image
a month ago

Great Company PROS Ease of use and overall great customer service! CONS There isn't anything that I've found negative about this company. 

Penelope's profile image
a month ago

18 years later, still happy I had several very bad experiences with Woodforest bank, the first credit card bank I dealt with. I had just started my business and there were a lot of issues I had no experience with. I switched from Woodforest to Heartland years ago, I never changed to another bank although I have been contacted many times. PROS Your customer service is excellent, I have never had a problem with your associates. I have been a customer since 1996. Your rates are higher than some, but I know you are trustworthy a... read more

Business response:

Hi Penelope, thank you for leaving us this positive review! We’re so glad to see our payment solutions have been convenient and easy to use for your business. It’s great to hear our Customer Service hasn’t let you down. Thank you for adding additional feedback as well. We appreciate your longstanding business with us & look forward to our continued partnership! 

Ashley E's profile image
a month ago

The most secure product for processing order payments. Since we started using Heartland Payment Processing, we have be able to process all order payments smoothly and fast whether online or physically. The experience has been outstanding just to say the least. PROS The online payment function that allows us to accept payments for online orders. Superior security features that safeguard our transactions from fraud and money laundering. It makes payment processing very fast. Spot on payment reports that makes it easy to monito... read more

Business response:

Hi Ashley, thank you for taking the time to leave us this positive review! We're so glad to see our payments solutions have been convenient and easy to use for your business, especially online payments. We look forward to our continued partnership! 

Lars's profile image
a month ago

All of the best product that one can get for processing payments. Heartland Payments+ has offered us all the outstanding experience we would have wanted when receiving and processing payments from customers and clients. It is very easy to use and has a intuitive user interface that allows us to be comfortable navigating through it. PROS It is really easy and quick to receive and process payments with Heartland Payments+. Has very high-end transactions safety functions which safeguards our payments from theft. Very engaging p... read more

Business response:

Hi Lars, thank you so much for taking the time to leave us this positive review! We’re so glad to see that our payments solutions have been easy to use and an overall outstanding experience for you and your business. We look forward to our continued partnership! 

Sameer's profile image
a month ago

It is functional but slightly overpriced for the product. Support from tech and customer service is lacking. It spares us from having to interact with one another by enabling us to securely collect payments from our clients over the phone. PROS It has always been reliable and easy to use. It is also better since it enables you to securely store patient’s regular card numbers, thereby simplifying things for both the patient and the clinic. CONS The only aspect of Heartland Payment that I find annoying is that if the security ... read more

Business response:

Hi Sameer, thanks for your thorough feedback. We’re glad to hear our Payments solutions have been convenient and easy to use. We’re sorry to hear you felt a lack of customer support. We’d like to learn more about your business needs and how we could improve. Please email us at social@heartland.us so we can speak with you directly. 

Frequently asked questions about Payments +

How is Payments + rated?

Payments + has a 4.8 star rating with 117 reviews. 

When is Payments + open?

Payments + is closed now. It will open on Monday at 9:00 a.m.