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Pencol Compounding Pharmacy
- Pharmacy
- Denver, CO
About this business
At PenCol Specialty Pharmacy, in Denver, Colorado, our mission is to ensure that each patient receives prompt, professional, friendly, and courteous service. We specialize in compounding customized medications, including sterile preparations for men sexual health and veterinary medicine. We specialize in compounding customized medications, including sterile preparations for men sexual health and veterinary medicine. We can also customize medications, such as bio-identical hormones for hormone replacement therapy, and cosmece... read more
Location details
1325 S Colorado Blvd, Suite B-024, Denver, CO, 80222, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
People are nice, and no problem with the meds, but the processing is very slow (10 days or more) and communication could be improved. There is no confirmation that phone refill requests are received, so you don't hear anything for days and have to call to check. Then they have called to tell me to pick up my order after I already did. It would be nice if they had a website to log into and set up recurring refills, check status, pay online, etc.
This is the most awesome pharmacy I have ever experienced. The staff is very very friendly, helpful and knowledgable. I needed a difficult to find prescription filled and they were fantastic. The pharmacist immediately researched the prescription I needed and stated it would be ready in a few days. The very next time I needed the same medication, the wait time was only one day. Pencol Pharmacy on Colorado Blvd. gets my highest review !!!
My order was not sent to the correct location. So I called and spoke to Chris about it. She was so helpful and so kind. She made it right and shipped it out immediately. I received it the next day. She also took the time to answer some medical questions I had about administering my medication correctly. Very grateful to you Chris thank you. Sandra
They do not respect their customer's time and there is no sense of urgency when it comes to filling the prescriptions. They also get an attitude when you call to see when the prescription will be ready. I'm thinking of going back to wedgewood, I just liked using a local company but not if they can't get the prescription filled in a reasonable time. They even told me to request the refill at least a week in advance but clearly that's not enough time either.
I would prefer to give them zero starts. The hours are inadequate. I have paid for my pet Rx and never received it. This includes the shipping fee. Return calls are automated so you can't get any support from the staff. I will never use this pharmacy again and would NEVER recommend it to someone else. If you love your pet, go elsewhere.
Frequently asked questions about Pencol Compounding Pharmacy
How is Pencol Compounding Pharmacy rated?
Pencol Compounding Pharmacy has a 4.8 star rating with 121 reviews.
When is Pencol Compounding Pharmacy open?
Pencol Compounding Pharmacy is closed now. It will open at 9:00 a.m.