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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
great customer service
Maria did a great job working with me to get the rate that I wanted on my loan. I was working with loan depot but dropped them to work with PENNYMAC because of better customer service that I was receiving from Maria and her team. This was the best decision that I made for my economic success. Thank you Maria!!
Thank you!
After having so may failed attempts to refinance due to the lack of professionalism from bank of America and Citigroup I got approved and signed contract by the original expected close date unlike the mentioned banks that postpone up to 5 times my closing date and reassigned several representatives
I already reviewed this experience once...Karina was nearly impossible to get a hold of and talk to...It took way to long to get the re-fi and it wasn't until I threatened to go somewhere else that everything was magically complete and ready (literally within an hour of my angry phone call) which only shows that it could have been done way earlier. I only went with Pennymac because they held my first mortgage. Next time, I would definitely shop around.
The online portal was very unfriendly. I had difficulty accessing the document and determining which documents were accepted. Didn't hear back about questions for days.
Penny Mac made the whole process simple. everything was done online and it went smooth. if you are looking to refinance I highly recommend them.
This refi was easier than the first time and more organized.
Interest rate
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,220 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.