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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,511 reviews
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Cristian F.'s profile image
Cristian F. 
on Birdeye

2 years ago

Awesome work very professional and informative 

Sherry T.'s profile image
Sherry T. 
on Birdeye

2 years ago

I felt like there was quite a bit of miscommunication within the loan department. 

Frank N.'s profile image
Frank N. 
on Birdeye

2 years ago

Process went smoothly. Appreciate the help. Thank you 

Stephen H.'s profile image
Stephen H. 
on Birdeye

2 years ago

Easy process 

Bruce L.'s profile image
Bruce L. 
on Birdeye

2 years ago

The people I dealt with were very professional and honest. What they explained to me should happen and they were exactly how it was explained. 

Nicky Davis P.'s profile image
Nicky Davis P. 
on Birdeye

2 years ago

Joseph was patient and stayed in communication. 

Sally W.'s profile image
Sally W. 
on Birdeye

2 years ago

Re-financing my loan with PennyMac was easy and painless. Jason Nosser called me regularly every week with updates on the process. It took almost 3 months, but I believe that was mostly due to documents that were required from another bank. All in all, it was a user-friendly process and Jason was great at keeping me informed. 

Joshua M.'s profile image
Joshua M. 
on Birdeye

2 years ago

Great team made my loan process fast and easy 

Craig L.'s profile image
Craig L. 
on Birdeye

2 years ago

It was a cluster...first no appraisal needed, then it was needed. Closing g costs were very high, interesting rate quote was higher than first quoted. Loan was denied after 2 months because of wrong info which Penny Mac was notified about...then loan was back on...then the closing date kept getting g pushed back...almost stopped the process a few times because of all the screw ups. Would I use Penny Mac again....not sure...sorry but it is what it is! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,511 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.