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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
He's great!Follow up promptly during the loan process
Quick and easy. Barry kept us in the loop weekly, always called when he said he would and made everything easy to understand
Follow up calls were helpful to stay clear of deadlines
Excellent customer service!
Very helpfull in the process
My questions and concerns were always answered. I was able to contact them with no problem. Everything was done in a timely manner
Zanetta and her team made the refinance very easy.
My experience was AWESOME this the reason why I have stay with pennymac. Great customer support
Tennille refused to answer phone calls and emails, tried to push my closing date, did not clearly communicate documents/inspections needed, and completely neglected my loan application. Her manager Maria Williams had to basically take over, and it cost me several hundred dollars to close on time since Tennille poorly communicated. I will never recommend Pennymac to my friends and family from the way I was treated.
PENNYMAC has a 4.5 star rating with 48,511 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.