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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,082 reviews
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Mark B.'s profile image
Mark B. 
3 years ago

The experience was very good and I was kept up to date on everything happening . 

Steven W B.'s profile image
Steven W B. 
3 years ago

My wife’s name was spelled wrong 

David F.'s profile image
David F. 
3 years ago

I had a great experience. Whenever I had a question about pretty much anything Tanairy or an associate was always available To help me. The whole team was there for me . Thanks Penny Mac! 

Brandon B.'s profile image
Brandon B. 
3 years ago

Good experience with good communication throughout. Also the best rate available to me. 

Lamar B.'s profile image
Lamar B. 
3 years ago

My husband and I had a wonderful experience with Penny Mac! They were referred to us! Two thumbs up to the MAC team!!! 

Kristopher B.'s profile image
Kristopher B. 
3 years ago

I really appreciate that even at the end of the process, when there were weeks that nothing was required from me, Paulette would still reach out to let me know everything is still progressing, what process the loan is at, and there is still nothing more I needed at this time 

FRANCISCO A.'s profile image
FRANCISCO A. 
3 years ago

Great experience, highly recommend it. 

Mary M.'s profile image
Mary M. 
3 years ago

Everything was wonderful thank you. 

Larry H.'s profile image
Larry H. 
3 years ago

i was incorrectly told that the paperwork i submitted was acceptable, but in fact it was rejected at the final stage of the loan process. i had a 1-year old water test and submitted it as the required water test for this loan. i made my team aware it was a year old and asked if it would meet the requirement. it was "accepted" by the underwriters so i was told by my team it was ok. in the final 2 weeks of the process i was asked to provide a more recent test. this caused an extra $60 charge to me for a rush order from th... read more

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,082 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.