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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,010 reviews
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William E.'s profile image
William E. 
2 years ago

We have had Penny Mac as our mortgage provider for years and they have never disappointed us with their knowledge and customer service clearly apparent with Andy and Danielle initially. We have had several mortgage lenders over the years but none better than Penny Mac which is why we went with them again to refinance instead of the many other companies trying to get our business. 

Ronald W.'s profile image
Ronald W. 
2 years ago

It was easy. If I had questions, there was always someone to answer them. 

Thomas G.'s profile image
Thomas G. 
2 years ago

Second loan with Penney Mac. Reliable. Our FICO IS 8. They could have acted more impressed. Gave us a hooray, wow or something. 😄 

DANIEL S.'s profile image
DANIEL S. 
2 years ago

Overall it was a good experience 

SHADI J.'s profile image
SHADI J. 
2 years ago

Overall great process. Streamlined. Look forward to doing business with my lender in the future. 

Francis G.'s profile image
Francis G. 
2 years ago

Professional, easy to work with 

Bradley G.'s profile image
Bradley G. 
2 years ago

I had Pennymac for our home mortgage before and had a great experience with them. It was easy to decide which lender to come back to. Great service and great rates. 

Timothy S.'s profile image
Timothy S. 
2 years ago

My entire team was phenomenal to work with. Especially Maha who had the task of initial contact and documentation requests. 

Adam R.'s profile image
Adam R. 
2 years ago

If the original loan papers would have been correct instead of three iterations and the communication was a little better and the time it took to close was a little more timely. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,010 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.