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PENNYMAC - Westlake Village, CA

4.5
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About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,397 reviews
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Robert C.'s profile image
Robert C. 
on Birdeye

2 days ago

After working with Dustin Terrazas and Kennedy Crees, for only 30 days, The refinance was done in a timely fashion and communication was spot on. Both of them deserve a raise. Great job guys look forward to working with you again.  

Business response:

Thank you for taking the time to share your experience with us, Robert. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Betty F.'s profile image
Betty F. 
on Birdeye

2 days ago

All the people we worked with were informative and helpful walking us through the process. We especially liked working with Eric and Brian. 

Business response:

Hi Betty - Your feedback is greatly appreciated. Thank you for the review. 

Maria Z.'s profile image
Maria Z. 
on Birdeye

2 days ago

Great customer services and excellent time management to carry out the process of my refinancing. 

Business response:

Hi Maria - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Ricardo T.'s profile image
Ricardo T. 
on Birdeye

2 days ago

Was a pleasant experience over all they can just work on the phone confusion but my representative Eric Haywood was excellent over all 

Business response:

Hi Ricardo - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Brian R.'s profile image
Brian R. 
on Birdeye

2 days ago

great team 

Business response:

Hi Brian - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Dennis G.'s profile image
Dennis G. 
on Birdeye

2 days ago

Everyone I dealt with were great, (Angel and Yester were the best! The title department seemed to be getting some of the past information about me from "The Dark Web" .The info they were digging up was years, decades old, outdated...frustrating! 

Business response:

Hi Dennis - Your feedback is greatly appreciated. Thank you for the review. 

Christopher H.'s profile image
Christopher H. 
on Birdeye

2 days ago

Barry and Al were fantastic! Professional, knowledgeable and quick service! 

Business response:

Hi Christopher - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Astride C.'s profile image
Astride C. 
on Birdeye

2 days ago

We’re good workers and I satisfied with the experience. Thank you all. 

Business response:

Hi Astride - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Joshua G.'s profile image
Joshua G. 
on Birdeye

2 days ago

Overall great, hassle free experience. 

Business response:

Thank you for taking the time to share your experience with us, Joshua. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,397 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Thursday at 6:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com