PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,125 reviews
Select a rating
Warren K.'s profile image
Warren K. 
3 years ago

Understanding my unique circumstances. 4.5 stars out of 5 

Paul L.'s profile image
Paul L. 
3 years ago

Lori was extremely patient with me and we were able to get done despite major hurdles. Really appreciate her efforts throughout the process. 

GREGORY J.'s profile image
GREGORY J. 
3 years ago

Very seamless and easy process. Thankful for my experience! 

Dolly J.'s profile image
Dolly J. 
3 years ago

We had a great experience securing our home loan with PennyMac! 

Margarita B.'s profile image
Margarita B. 
3 years ago

Lori’s interaction with us and her care, as well as the adjustments made when I had expressed my frustration not directly being treated as a already known customer, but a brand new one. It was swift and greatly carried out. I understand things have to go in certain, but there are ways which should reflect that you are an existing customer which, PennyMac knows already over an unknown. Lori and team did great! 

David K.'s profile image
David K. 
3 years ago

Overall was great 

Adrianne S.'s profile image
Adrianne S. 
3 years ago

Lori Gibson made the process seamless and easy from beginning to end. She was amazing to work with and very transparent. She set appropriate expectations before each phase of the process. I would recommend her to anyone looking to obtain a mortgage! 

Elijah T.'s profile image
Elijah T. 
3 years ago

Everything 

Tricia H.'s profile image
Tricia H. 
3 years ago

Working with Sarah and Lori was amazing. Our loan got complicated because we kept making changes with our 1031 exchange but Sarah and Lori were there every step of the way making sure what we needed was taken care of. We couldn't have asked for better people to work with! 

Ivan Monagan S.'s profile image
Ivan Monagan S. 
3 years ago

The communication was great, she followed up on my phones and was very patient with us. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,125 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.