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4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The refinance process was very easy and the loan agent was very helpful in all aspect of the loan process. Excellent customer service.
The whole process was smooth and flawless. The communication was great. The notifications that required our action was great and timely!
At first I was a little lost and confused but once things got moving and explained I was able to understand. The company took good care of me and worked above and beyond to help.
The refinance supervisor made the process go smoothly and quickly.
It was a pleasure to with with Tynisha and the whole team.
The employees were very clear and what was expected of me and what they were going to do. Any questions I had were promptly answered. And everybody was pleasant friendly and it was a wonderful experience.
the service was fine
Good communication about the loan.
Tynisha was very quick to respond, and timely in rectifying problems.
Brittany was amazing te entire time. For the most part Dominique was pretty great too. The rest of the team was absolutely terrible. They caused an immense amount of confusion and turmoil. Honestly, I don't think I will ever use PennyMac after this.
PENNYMAC has a 4.5 star rating with 5,414 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.