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PENNYMAC
- Mortgage Lenders
- St. Louis, MO
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I am so grateful for PennyMac's commitment to helping its customers and being so incredibly caring, thorough, and patient throughout the process. I cannot say enough good things about their team - such a pleasure to work with them!
The communication as far as what documents were needed towards the end was confusing. I kept receiving messages to provide proof of reserves but I had to call in to get clarification. I also felt the confusion with the subordination delayed my closing and I was asked to follow up with the lender who needed to complete the subordination.
Every thing smoothly. Questions and phone calls were ansewered promptly.
Tynisha kept me up to date on the progress and answered all of my questions and concerns in a prompt manner.
Unbelievably seem less process. By far the best I’ve ever had.
The only thing that we were a little disappointed in was the physical checks that were sent to us to close out the bills. In this day and age it is easier and faster to take care of these things on line. With physical checks being sent through the mail, too many things could happen. We would have rather the money transferred electronically to us that way we could have distributed it accordingly and instantly.
Process was good
Phillip Sandstrom, loan officer made my the experience for my family very understandable, this was our first time refi and we were nervous but he was able to calm our nerves and help us my husband and I understand the process and answer our questions very promptly and professionally. a great nice friendly people person guy! that made us feel comfortable and confident in the process. thank you Phillip! you are an asset to Penny Mac and should def promote within! The Wilkinson Family
Great smooth experience
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 5,402 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.