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4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
He really took the time to explain the process. Followed up with all questions promptly and was very professional during each step of the way. It was very much appreciated with my hectic schedule.
Excellent communication! And impeccable customer service!
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Five Star treatment!!
The loan process was very outstanding The team on point . I was able to talk to real people always; they accessed my file and answer questions specific to my application and process. I was very pleased and recommend this financial institution. The experience was great I am very grateful; thank you
TOO many requests for same information previously sent!! Not understanding retired military don’t receive a monthly pay statement. No apparent understanding of military disability pay. BNT required us to sign a lien document but person in charge of that didn’t know why (we don’t have any liens on this house-or any house we’ve owned. We signed it, later said we didn’t have to sign it-no lien. It appeared to me that there was a lack of communication in the organization.
It was all simple and easy. Very helpful
The service was overall one the best I have experienced . Awesome work Penny Mac team.
Thank you, Brittany. You were absolutely vital in the refi process!
This was great experience from start to finish. The communication and directions of what to do were super clear and easy to follow. The portal made it super easy to upload the requested documents. Highly recommend Pennymac
PENNYMAC has a 4.5 star rating with 5,414 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.