PENNYMAC

Randy Shetter J. 

on Birdeye

3 years ago

The cash out time frame 

April H. 

on Birdeye

3 years ago

Brittany did a great job keeping me informed every week. I appreciated her patience in answering any questions that I had. She definitely made the process smooth for us. 

Kenneth L. 

on Birdeye

3 years ago

I worked with several individuals, all of whom were helpful and kept me apprised of where I was in the process. 

Jean F. 

on Birdeye

3 years ago

My experience with Ms Brittany Jones was extremely professional and highly satisfying. Ms Jones communication skills were excellent and she handled the refinance procedure with total competency. In summary my experience in dealing with Ms Jones and the Penny Mac team was awesome 😌 👌. 

Frank Cates I. 

on Birdeye

3 years ago

Easy, fast and convenient 

Kristine G. 

on Birdeye

3 years ago

1) We had multiple people calling, requesting the same info 2) The day before closing I was sent a rude email (2:30pm ) requesting bank info for my business. It said "Having trouble verifying your business is operating and open" What steps were taken before the afternoon before closing to verify my successful business of 18 years was operating? The email was inappropriate with negative connotations. We closed but I wish we had used a different company. 3) Sandi had me totally stressed out about downloading bank informati... read more

Michael H. 

on Birdeye

3 years ago

My wife had questions and she promptly received her answers. 

Joel P. 

on Birdeye

3 years ago

My experience with Penny Mac was great! Process was smooth and quick. Thank you 

Shawn E. 

on Birdeye

3 years ago

I have nothing to compare it to, so it was great, I guess. 

Kevin N. 

on Birdeye

3 years ago

Sandi was super helpful, and walked us through the myriad of questions we had throughout the process. And we closed on time.