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Pet Paradise Chattanooga

4.4

About this business

Location details

5941 Elementary Wy, Collegedale, TN, 37363, United States

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WeekdayScheduleStatus
Mon6:30 a.m. to 7:00 p.m.
Tue6:30 a.m. to 7:00 p.m.
Wed6:30 a.m. to 7:00 p.m.
Thu6:30 a.m. to 7:00 p.m.
Fri6:30 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.4161 reviews
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Gavin P.'s profile image
Gavin P. 
rating
9 months ago

Great staff & service! Only complaint is that our pup acted like she was too sore to move for a couple of days after visiting. :'( 

Stephanie L.'s profile image
Stephanie L. 
rating
10 months ago

Staff was friendly and engaged. They were able to accommodate his fresh food. However this didn't turn out to be a good option for us (100# intact GSD) as the facility and their protocol left our dog very stressed and with an abundance of pent up energy after his visit. We opted for the largest indoor/outdoor suite available. The protocol for 1:1 is to have private playtime 2x/day. In theory this seemed ok. However, being in a suite all except a couple private playtimes (40ish minutes each)...so in the suite 22+ hours/day e... read more

Robin G.'s profile image
Robin G. 
rating
a year ago

Peppa and I love Pet Paradise. The staff is so friendly and knowledgeable. I trust them completely. We come at least once a week for day camp, also use them for boarding, and grooming. 

Crys T.'s profile image
Crys T. 
rating
a year ago

Our dogs go there multiple times a month and they love it. There are cameras to see how things are going throughout the day, a wading pool for them to play in outside and Astro turf so they don't get dirty. They also get groomed here and we love the way the groomer does their cuts. Highly recommend! 

Cheri D.'s profile image
Cheri D. 
rating
a year ago

Love this place. Great service. They were really good with my dog, who is a hand full. We'll definitely be back. 

Randy C.'s profile image
Randy C. 
rating
8 months ago

They either like your dog are they don't. If they don't they will do everything in their power to make your experience unpleasant. I begins I first they love seeing you and the dog after a few visits if your not adding services to your visit then watch out your on the road to being told your dog is not compatible and were going to put it in solitary confinement to force you to quit coming. So quess what I did and glad for it. I hope they go our of business! 

Business response:

Hi Randy. We’re very sorry to hear you feel this way, but we want to assure you this is absolutely not representative of who we are. Our team is made up of genuine pet lovers who are committed to creating the best possible experience for every pet in our care. In certain cases, we do place dogs in one-on-one play if they are not spayed/neutered or prefer to play with humans—this is done strictly for the safety and well-being of all pets. We’d really appreciate the opportunity to better understand your concerns and invite you... read more

Alicia B.'s profile image
Alicia B. 
rating
a year ago

Absolutely not. My dog died after boarding him here. Whitney, the "manager" here hung up on me but she's "so sorry for my loss". Give me a break. Good luck in court! 

Frequently asked questions about Pet Paradise Chattanooga

How is Pet Paradise Chattanooga rated?

Pet Paradise Chattanooga has a 4.4 star rating with 161 reviews. 

When is Pet Paradise Chattanooga open?

Pet Paradise Chattanooga is open now. It will close at 5:00 p.m.