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Pet Play House
- Pet Boarding
- Reno, NV
About this business
When Pet Play House first opened in the year 2000, we became innovators in the Reno/Sparks area in the concept of indoor/outdoor group play. The concept of group interaction, for both daycare and boarding, is a natural approach where participating dogs are properly selected for a healthy interaction of big and small dogs alike while being a part of a social pack with human leaders. Since then, we’ve expanded to embrace our original concepts of indoor/outdoor play, with a facility built specifically for the purpose of pet c... read more
Location details
2403 E 4th St, Reno, NV, 89512, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:30 a.m. to 6:00 p.m. | |
| Tue | 6:30 a.m. to 6:00 p.m. | |
| Wed | 6:30 a.m. to 6:00 p.m. | |
| Thu | 6:30 a.m. to 6:00 p.m. | |
| Fri | 6:30 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 5:30 p.m. | |
| Sun | 10:00 a.m. to 2:00 p.m. |
GREAT PLACE This is the best place to take your dog! So bright and clean. My dog had a WONDERFUL time! We liked their boarding so much (and our dog loved it too--she didn't want to go home with us!) We are now signed up for day care 2 times a week. We boarded her in a really cool condo with a faux yard and TV...added group play for free, and added a couple of walks...I think she had a better vacation...
Best for boarding in Reno I have taken my dogs here for many years for boarding.... at their old place and now at their new place. Their new place is much larger! I like how at the new place the dogs can still go indoors or outdoors through dog doors, and how they still have staff there all day and night to watch the dogs the whole time. I board my two dogs there in the group boarding program, so I have not tried their private condo boarding, but I took a tour of everything when they first opened and the condos look really c... read more
I've seen 'em all...this is the best! The best--safest (no pit bulls!) cleanest place to take your dog. Very knowledgeable friendly staff. They know everything about dog behavior...they don't do anything beyond basic obedience dog training though(?) Maybe because that would encourage bad dogs to come(?) You know dogs with issues you don't want to subject your good dogs to(?) I guess that's a good idea! Pros + safe and friendly Cons - they fill up quick
Best Dog Day Care and Boarding in Reno/Sparks Our dog loves it here! We have been to other places and this is the best...dogs play inside and outside and when boarding they still aren't caged, they can sleep with the 'human" that spends the night with them-they call it the "slumber party program". My dog tends to be very nervous and must be medicated when going to other places that put him in...
We took out pets to the Pet Playhouse last week while we were on vacation. They were there for 6 days. When we picked our dogs up this week we noticed our older dog was acting funny. We thought maybe he was just really tired. He slept most of that day and the next morning we knew something was wrong. We took him into the vet that day because he was hardly lifting his head, not eating and very...
Editorial review from Citysearch We love this place too! After reading Leslie’s comment I just have to say that I have been late to pick up my dog more than once. I felt terrible, and they were very nice to me about it. They told me it was no big deal and not to worry, they also said they wouldn’t accept the extra money that I was offering them since I was late. I find it really hard to believe that ANYONE would say “we don’t want your kind of business” to a customer. Especially the owners of this place, or the staff. They h... read more
Left my dog here for 6 nights ... Left my dog here for 6 nights and came back to a very sick dog. His collar was badly chewed by another dog and he was lethargic/sickly for nearly 2 weeks. Cost me quite a bit for vet bills to get my dog on track. I would never use this facility again.
Absolute Rude & Nasty people I have a friend who has been going here for quite awhile. One time, they were late due to unforeseen & unavoidable circumstances. The rude woman (I guess she's the owner) informed them: We don't want 'your kind of business'. I would never take my dog to a place that treats people like this. The 'act' nice & caring to your face while they want your money, but one mistake and look out! Their true personalities come out then. I will make sure anyone I know with a dog knows NOT to use this place, unl... read more
Unfortunate Experience My pup and I have never been treated worse in our lives! After reading the reviews, I thought I had found heaven, but in fact, just the opposite. My pup had a couple daycare sessions here and every time I found the staff to be so un-caring. I would ask questions on how he did, if he ate, etc, and they would respond with a generic, 'I think so', not knowing or caring a bit - unlike what they advertise. My worst experience though is with whomever answers the phone. We ran into a family emergency and had ... read more
Frequently asked questions about Pet Play House
How is Pet Play House rated?
Pet Play House has a 4.6 star rating with 482 reviews.
When is Pet Play House open?
Pet Play House is closed now. It will open at 6:30 a.m.