We love visiting the Fishers Store. The staff is friendly and always remembers our puppies name :). We love the washing station.Ā
Business response:
Dear Cindy,
Greetings! Thank you so much for taking the time to leave us a review. We're thrilled to hear that you love visiting our Fishers Store and that our staff has been friendly and attentive to your puppy's needs. It's always a pleasure to have you and your furry friend at PetPeople by Hollywood Feed.
We take pride in creating a welcoming and memorable experience for all our customers, and we're delighted to hear that you appreciate our washing station. We're here to provide the best possible care for pets like your...Ā read more
I'm giving a 3 star rating simply because there are no incentives for customers, no perks for continuous spending in this store and the prices are not low. It's very pricey. I just feel there should be a rewards program. They claim there is and that the rewards are sent in emails but I have never received an email with a reward and I have spend ALOT of money in this store as well as been shopping for some time now. Staff are amazing, very helpful, friendly and caring so I can't give a one or a two star.Ā
Excellent customer service! We only will shop at Hollywood FeedĀ
I love the employees and the store itself. My only thing is you donāt have any cute snacks for cats!šĀ
Always great customer service. Recognize me when I enter the store. KNow what product I need. Strive to keep my product in stock.Ā
Business response:
Thank you, Kimberly, for the kind words! We appreciate your continued support! Our Fishers store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard every day to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family, like our own. Thank yo...Ā read more
The staff is always friendly & helpful. The store is clean as well. I appreciate the variety of food, treats and toys.Ā
Business response:
Bobbi, thank you so much for your excellent review! Our Fishers store strives to make every customerās shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. Enjoy our internal training to the public and you can view resources and training classes at hfu.holl...Ā read more
The lady working was so nice! I didnāt realize the time and they had just closed and she let me come in and buy dog shampoo real fast! Such great customer service every single time I visit!!!Ā
Business response:
Holly, thank you so much for your positive review! Our team aims to provide the highest level of customer service possible while attending to each individual's needs (and pace!). We are thrilled that you were pleased with our quick and efficient service, and we hope to see you again soon!
Taylor M.
Customer Service
Hollywood Feed
Be sure to visit
hfu.hollywoodfeed.com to enroll in Hollywood Feed University
alongside our employees while we learn more about our pets' health &
behavior from veterinarians, nutritionists, and...Ā read more
The people who work at Pet People are always very helpful. They are knowledgeable, friendly and nice! This is my āgo toā store for puppy supplies!Ā
Business response:
Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased, and visit us again soon!
Taylor M.
Customer Service
Hollywood Feed
Be sure to visit
hfu.hollywoodfeed.com to enroll in Hollywood Feed University
alongside our employees while we learn more about our pets' health &
behavior from veterinarians, nutritionists, and other accredited
members of the pet industry!Ā
Google reviews (80)