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PetSuites Johns Creek
- Pet Boarding
- Suwanee, GA
About this business
Pet Parents love us because we love their pets. PetSuites Johns Creek is the leader of the pack in pet resorts offering exceptional services for both dogs and cats including boarding, daycare, grooming, and training. Our trusted team of pet-loving pros deliver memorable experiences with personalized service to meet the unique needs of each pet and Pet Parent in fun, convenient, and modern spaces. Our resorts feature large, open indoor and outdoor play yards, in-ground pools, and unique play structures. Dogs and cats can’t ac... read more
Location details
8030 McGinnis Ferry Rd., Suwanee, GA, 30024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:30 a.m. to 7:00 p.m. | |
| Tue | 06:30 a.m. to 7:00 p.m. | |
| Wed | 06:30 a.m. to 7:00 p.m. | |
| Thu | 06:30 a.m. to 7:00 p.m. | |
| Fri | 06:30 a.m. to 7:00 p.m. | |
| Sat | 07:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Horrible customer service skills, do not book with them, they are incompetent and you should not trust them with your pets!
It was a bad experience. I was quoted a price before leaving my 1 yr Shih tzu for 10 day vacation. The price was quoted $420 and they added more charges after and did not state any change. Also they did not allow regular pick up due to holiday but never told me it would be a charge. I ended up paying $600 for the stay. Never again!!!!!! They did not even brush him.
Ineffective management has shown itself in staff not fully operational or up to speed. During initial onboarding process many items not covered. Staff seems confused. Not able to answer basic questions. On date of check-in, just hours before flight- the untrained staff decided to tell me they required a certain vaccination for my dog that was not provided by our Veterinarian. I got the Vet on the call and he explained for older dogs this particular vaccine is not healthy and not needed. The staff (young, hourly) seeme... read more
Frequently asked questions about PetSuites Johns Creek
How is PetSuites Johns Creek rated?
PetSuites Johns Creek has a 4.8 star rating with 409 reviews.
When is PetSuites Johns Creek open?
PetSuites Johns Creek is closed now. It will open at 12:00 p.m.