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PetSuites Prosperity Ridge

4.9

About this business

At PetSuites, we speak pet. Our trusted team of Pet Pros delivers personalized service in fun, convenient, and modern spaces. Pets can’t actually give the thumbs up (no thumbs and all), but if they could they’d be way up. Don’t take our word for it, come see for yourself! 

Location details

5535 Prosperity Ridge Rd, Charlotte, NC, 28269, United States

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WeekdayScheduleStatus
Mon6:30 a.m. to 8:00 p.m.
Tue6:30 a.m. to 8:00 p.m.
Wed6:30 a.m. to 8:00 p.m.
Thu6:30 a.m. to 8:00 p.m.
Fri6:30 a.m. to 8:00 p.m.
Sat6:30 a.m. to 8:00 p.m.
Sun6:30 a.m. to 8:00 p.m.
4.9228 reviews
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Lewis's profile image
2 years ago

Dogs loved it 

Business response:

Thank you, Lewis, for your wonderful review. We hope to see your fur babies again soon! 

Dalibor's profile image
Dalibor 
2 years ago

Great time 

Business response:

Thank you, Dalibor, for your review! 

Aleigha's profile image
Aleigha 
2 years ago

Love it here and great managers 

Business response:

Thank you, Aleigha, for your review!  

J T.'s profile image
2 years ago

Jjjjjuuuuuuu 

Business response:

Thank you J, for your review! 

Teronda's profile image
Teronda 
2 years ago

My baby loves it. The male worker could use a little more customer service tips 

Business response:

Thank you for your feedback. We have shared your comment internally and appreciate the chance to continue to provide the best service possible to all guests! 

Tiffany M.'s profile image
Tiffany M. 
2 years ago

Dogs love it, they can’t wait to get out of the car. And when we get home they are exhausted (lol) 

Business response:

Thank you Tiffany, for your kind review! 

Shawna C.'s profile image
Shawna C. 
2 years ago

My pup has been here since they opened and loves the staff and all her pup friends. The PAWgress reports make my day. We love Sincere, Madison, Gabby AND Ms. Donna! 

Business response:

Thank you, Shawna, for your kind review! 

Jamerican T.'s profile image
Jamerican T. 
2 years ago

Amazing professional friendly staff that take really good care of your furbabies. Asia took really good care of my furbaby Coco, she's one of the best at this location all the staff are amazing. This location is a 10 Across-the-board. 

Business response:

Thank you so much for your review! We loved having Coco visit with us, and I agree that Asia is fantastic! We hope to see you again soon! 

David F.'s profile image
David F. 
2 years ago

My dog has stayed here a couple of times and really seems to like it. She comes right in when I drop her off and doesn’t drag me out when we leave. My only complaint is that if you opt for an electronic receipt they send you a link that requires logging into their website to view it. I don’t want that hassle. Just email me the darn receipt. 

Business response:

Thanks for your review, David. We love having Rosie come play with us. I am sorry to hear about your frustration with our receipts, and rolled your feedback up to our Team in charge of this. Hopefully, we will see this issue resolved, but we can also print your receipts at checkout anytime you want us to. We hope to see you and Rosie soon! 

Frequently asked questions about PetSuites Prosperity Ridge

How is PetSuites Prosperity Ridge rated?

PetSuites Prosperity Ridge has a 4.9 star rating with 228 reviews. 

When is PetSuites Prosperity Ridge open?

PetSuites Prosperity Ridge is closed now. It will open at 6:30 a.m.