Phyllis Casillas at ON Q Home Loans (NMLS #473821)

EDUARDO T. 

Verified by Rate, Inc.

3 months ago

We were kept updated on the process every step of the way. 

Jeremy B. 

Verified by Rate, Inc.

3 months ago

I thought the communication and the assistance with gathering information was great! 

Michael C. 

Verified by Rate, Inc.

3 months ago

Everyone on the On Q Home Loans team was very knowledgeable about the process and kept us informed throughout the entire process. Thank You! 

FREDDIE B. 

Verified by Rate, Inc.

3 months ago

The support and reassurance was amazing. 

Adriana M. 

Verified by Rate, Inc.

3 months ago

Whether I was working with Phyllis, Deborah, or Porche, they always sounded happy to be working with us. Porche respected our decision not to link our accounts, even if it meant going through more paper trails. They always answered any questions via email or phone call that same business day, or when not possible, the very next morning. Only at the very end, there was a small hiccup with internal Whether I was working with Phyllis, Deborah, or Porche, they always sounded happy to be working with us. Porches respected our dec... read more

Hallie W. 

Verified by Rate, Inc.

3 months ago

Communication. A lot of the issues had to due with imprpper calculations. 

Zakkary S. 

Verified by Rate, Inc.

3 months ago

Phyllis and Porche were timely and easy to get ahold of 

Michael C. 

Verified by Rate, Inc.

3 months ago

So far everything has gone smoothl. All our questions have been answered in a timely manner. 

Edwin S. 

Verified by Rate, Inc.

4 months ago

I had a great experience