Phyllis Casillas at ON Q Home Loans (NMLS #473821)

Andrew L. 

Verified by Rate, Inc.

4 years ago

Any time we had a question about anything I felt comfortable asking either Phyllis or her team. I felt like there was very good communication between everyone and the process was very smooth. 

Christopher S. 

Verified by Rate, Inc.

4 years ago

Phyllis and her team were very responsive with my requests and answered any questions i had. I appreciate her efforts, thoughtfulness, and kindness throughout this year-long process. 

Jeffrey S. 

Verified by Rate, Inc.

4 years ago

Phyllis and team were very responsive and professional. I had some special requirements for my mortgage, Phyllis listened to my requirements, assessed my needs, and recommended products to fit my needs. MySales team was the strong part of onq. The biggest frustration was with loan requirements from underwriting. It was definitely overkill. I know the government regulations play a role. Still, I’ve refinanced another mortgage since the crash, and that co. made the doc process more cust frie 

Jolayne R. 

Verified by Rate, Inc.

4 years ago

It was very easy to do long distance. Every question was answered. 

Jimmy E. 

Verified by Rate, Inc.

4 years ago

Phyllis was a cheerful addition to this experience. Always helpful and knows her stuff!!!!! She made my closing flawless and easy Amanda Evans  

Stephany R. 

Verified by Rate, Inc.

4 years ago

She goes above and beyond! Very patient and does a great job explaining things! Definitely will do business with her again!  

Alfred F. 

Verified by Rate, Inc.

4 years ago

Great service , knowledgeable associates, follow up was excellent.  

Garrett M. 

Verified by Rate, Inc.

4 years ago

Everything was clear and easy to work with. 

Lynn B. 

Verified by Rate, Inc.

4 years ago

Phyllis Casillas was thorough, patient and professional- Thank you!