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Pine Dentistry & Braces

3.8

About this business

Location details

1580 Wesel Blvd., Hagerstown, MD, 21740, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 5:00 p.m.
Tue08:00 a.m. to 5:00 p.m.
Wed08:00 a.m. to 5:00 p.m.
Thu08:00 a.m. to 5:00 p.m.
Fri08:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.8850 reviews
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Pete Bowman's profile image
Pete Bowman 
recommend  Recommended
7 years ago

I would reccomend anyone to go here! They do amazing work and take great care of you while you are there. Will continue to go there for future work 

Jennifer Campbell's profile image
Jennifer Campbell 
recommend  Recommended
7 years ago

I had a great appointment with Dr keshmiri ans Chelsea. They provided lots of good info for my hygiene. They made time to do some of my fillings same day. I will be back 

Chelsea Buterbaugh's profile image
Chelsea Buterbaugh 
recommend  Recommended
7 years ago

Loved the office! Very clean and staff was highly knowledgeable and friendly, had the option for treatment the same day which saved a day off work! Will be visiting again and recommend to anyone that wants a family friendly office 

Jodie Smith's profile image
Jodie Smith 
3 weeks ago

If I could give zero stars I would. I had an appointment scheduled for my son which we cancelled due to insurance issues. I then had 6 phone calls in the week after the cancelled appointment asking me to reschedule the appointment. Each time I answered the phone, I told the employee that we did not want to reschedule and to please stop calling. Each time they did not listen and I would get a phone call the next morning. I’ve now had the 6th phone call and when I asked to have my account deleted as I was sick and tired of th... read more

Business response:

Hi, Jodie. Thank you for sharing your feedback. We sincerely apologize for the frustration and persistent inconvenience regarding the outreach calls, as you described. We strive for a professional and organized coordination process and take your concerns about the accuracy of our communication very seriously. We understand how disruptive it is to receive repeated phone calls after requesting to be removed from our list, and we deeply regret that your requests were not handled correctly or respectfully. We would appreciate t... read more

Ashley Brown's profile image
Ashley Brown 
2 months ago

Every time since they have remodeled the place into separate areas for cleanings and ortho, They take so much longer!!! Every visit we are in the waiting room for about an hour each time!! I’m seriously thinking about taking her somewhere else. 🤦🏼‍♀️ 

Business response:

We apologize for any inconvenience with wait times since our remodel. Your feedback is invaluable. Please contact us at (240) 219-6612 to discuss. 

Theresa Powell's profile image
Theresa Powell 
4 months ago

I have been calling since October.. not a single call back. 

Amanda Daymude's profile image
Amanda Daymude 
a year ago

DO NOT TAKE YOUR KIDS!!!!! This is WORST dental office EVER! They should be shutdown by the department of labor and licensing for doing illegal treatments!!! They told us that our 8 year old daughter needed three crowns on her back baby teeth (molars) and they put a coating on that day and said to bring her back in two weeks for the crowns. She’s never had a cavity and brushes her teeth twice a day. She has usually went to a highly known dentist office in Hagerstown and they’ve been in business for years but our insurance un... read more

Sarah Viktoria's profile image
Sarah Viktoria 
a year ago

Pine Dentistry has the worst front staff I have ever encountered in my life. Watching her cell phone and carrying on personal conversations, walking away with her cell phone to have said personal conversation. All the while people are waiting to be checked in and then wants to get an attitude when asked what the hold up is and is called out. I’m sorry I inconvenienced you as a customer and patient. My kids will definitely not be back to inconvenience you. 

Terri Everly's profile image
Terri Everly 
3 years ago

This place is a joke . The dentist is so unprofessional and not patient WHAT SO EVER . We waited 2 HOURS to be seen . When we finally got a room the dentist came in and didn’t say a single word to me or my 3 year old son . She immediately put the laughing gas on my son without telling him what it was or walking him through it . My son got scared and she said she was going to the next room to start on her other patient . When she came back 30 minutes later she still never said hello just immediately put the laughing gas back ... read more

Frequently asked questions about Pine Dentistry & Braces

How is Pine Dentistry & Braces rated?

Pine Dentistry & Braces has a 3.8 star rating with 850 reviews. 

When is Pine Dentistry & Braces open?

Pine Dentistry & Braces is closed now. It will open on Monday at 8:00 a.m.