Pink Rose Home Service - Rochester, NY

4.8

Contractors
Rochester, NY

About this business

Contractors

Location details

1115 Main Street East - Box 41, Door 3A, Rochester, NY, 14609, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 6:00 p.m.
Tue	8:00 a.m. to 6:00 p.m.
Wed	8:00 a.m. to 6:00 p.m.
Thu	8:00 a.m. to 6:00 p.m.
Fri	8:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.81,791 reviews

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Nicole D

a year ago

Technician (Mark S) from Pink Rose Rochester did a fabulous job. On time, neat, finished the job in the allotted time. Will definitely use them again.

David K

a year ago

Great experience! Job was completed by Mark S****** who did an excellent job. He was very responsive to questions and checked in with us throughout the process to make sure we were satisfied with the work. Overall he did a great job from start to finish. Highly recommend and would def request Mark for future projects.

Business response:

Hi *****, we really appreciate the kind words. We are thrilled to know you had a great experience. Thanks so much for posting!

Ann W

a year ago

No complaints on quality of work. Installer was competent, knowledgeable & very easy to work with. He even came back to explain an issue and was patient & kind. Can’t say the same for person I spoke to on the phone. Although he did send the installer back, he was not pleasant nor customer friendly. The issue was easily & quickly resolved but only due to the kind & patient interaction with the installer. Shout out to Michael!!!

Business response:

Hi ***, we will look into the phone call with the call center representative. We are glad everything went well with the job. Thank you for your feedback.

Patricia D

a year ago

Quick, efficient, professional, i have been a member for years, love the service

Business response:

Hi ********, we really appreciate your business through the years. Thank you for trusting in Pink Rose. We look forward to helping in the future.

Jennifer N

a year ago

Jesse and John were professional and knowledgeable. The work John did for our bathroom is AMAZING! His work is unmatched in quality and detail! He even found some problems that could have caused issues down the road and fixed them! My new bathroom is everything I hoped it would be! I have used Pink Rose for years and have never been disappointed with the quality of the work!

Business response:

Hi ********, we really hope you enjoy your new bathroom! We are thrilled everything went well and you had a great experience.

Tina S

a year ago

Very pleasant people both on the phone and the ones that come to do the work. The work was done to the specifications on the estimate and they worked with me on time of day as I’m not available a lot. The only thing I did not like was the time between the initial call, the estimate, and the actual work getting done. I guess that’s what happens when someone is good at what they do - they’re busy

Business response:

Hi ****, we really appreciate your business and review. Some jobs do get scheduled out due to scope of work and other factors. We are sorry we could not get it done sooner. Most small jobs we can do same day as the estimate. We hope you consider us in the future.

Mia S

a year ago

Fantastic work for a fantastic price! Our service man was kind, professional, and respectful of our property! I look forward to working with them on all our future projects!

Business response:

Hi ***, thank you so much for the wonderful review. We really appreciate your business, are glad you had a great experience and look forward to helping with the next project!

Patricia M

a year ago

Very nice job. Professional and clean. Job done in a timely fashion. One day and job was complete. Very pleased.

Business response:

Hi ********, were glad you had a great experience and Mark was able to help with your projects! Thanks so much for the wonderful review.

Cecilia W

a year ago

Matt was great!! he was kind,respectful & explained what he was doing, all is great now ??. I would use Pink Rose again and again and diffinetly recommend them to friends and family.