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At Pink Rose Home Service we take great pride in delivering the best service and exceeding our customers’ expectations every day. Whether you need something fixed, replaced or upgraded, no matter how small or large, the dedicated members of the Pink Rose Home Service family are here to take care of you; delivering the right solution for you the first time – every time – and ensuring you’re always 100% satisfied. If for any reason you want to speak with us, please don’t hesitate to call or email and thank you again for choosi... read more
3996 Box Car Lane, Syracuse, NY, 13219, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:00 p.m. | |
Tue | 8:00 a.m. to 6:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | 8:00 a.m. to 6:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Great service and very high quality work. While waiting for primer to dry, our technician, Dan, investigated another problem we had and was able to diagnose this as well. Definitely felt like he went above and beyond. I would happily recommend Pink Rose!
Business response:
Thank you so much for the wonderful review, ********! We really appreciate your business and are glad to hear Dan went above and beyond.
We hired Pink Rose to take down the wallpaper in our kitchen and paint the walls. Terry came out to do an estimate and then the actual project. He was very efficient, reliable and knowledgeable. He was always prompt to arrive and great at answering questions we had about other kitchen projects we were considering.
Business response:
Hi ****, thank you so much for the wonderful review! We are glad you had a great experience and Terry was able to answer all of your questions.
I was in a difficult situation when my washing machine started leaking. I had a family illness to deal with, and a very real need for the washing machine. I called Pink Rose and was told a repair person would be out today. And he did come -- within a couple hours. He looked over the problem and determined he could fix it right away. I was so pleased with the promptness and thoroughness this job was done. This is the 3rd time we've used Pink Rose and will do so again.
Business response:
Hi ********, we are so glad we could help with your washing machine leak. Thanks so much for being a repeat customer!
On time. Knowledgeable, professional accommodating and courteous. Took all trash away.
Business response:
Hi *****, we are glad to hear such great things about your experience with us. We really appreciate your business. Thanks so much for the review!
Great service and quality work. Prompt, polite, and professional. Jobs a bit pricey however.
Business response:
Hi *******, we really appreciate the feedback and are glad we provided great service and quality work.
We had a great experience with Pink Rose and with Mark. He was on time, tidy and made quick work of a job that would have taken us days to figure out. Pink Rose was easy to work with and schedule both a quote and the service, and we were thrilled to get this project done within a few short days of contacting the business.
Business response:
Thank you for your positive feedback, *******! We're glad to hear that we provided great service and Mark was able to quickly complete your project. We really appreciate your business and look forward to helping in the future.
Technician (Mark S) from Pink Rose Rochester did a fabulous job. On time, neat, finished the job in the allotted time. Will definitely use them again.
Great experience! Job was completed by Mark S****** who did an excellent job. He was very responsive to questions and checked in with us throughout the process to make sure we were satisfied with the work. Overall he did a great job from start to finish. Highly recommend and would def request Mark for future projects.
Business response:
Hi *****, we really appreciate the kind words. We are thrilled to know you had a great experience. Thanks so much for posting!
No complaints on quality of work. Installer was competent, knowledgeable & very easy to work with. He even came back to explain an issue and was patient & kind. Can’t say the same for person I spoke to on the phone. Although he did send the installer back, he was not pleasant nor customer friendly. The issue was easily & quickly resolved but only due to the kind & patient interaction with the installer. Shout out to Michael!!!
Business response:
Hi ***, we will look into the phone call with the call center representative. We are glad everything went well with the job. Thank you for your feedback.
Pink Rose Home Service - Syracuse, NY has a 5 star rating with 985 reviews.
Pink Rose Home Service - Syracuse, NY is open now. It will close at 6:00 p.m.