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Platinum Home Mortgage (NMLS 13589)

4.9

Location details

2000 Center Drive, Suite East C209, Hoffman Estates, IL, 60192, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to Midnight
SunClosed
4.9225 reviews
5
207
4
9
3
1
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1
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8 reviews have no rating
Marisol H.'s profile image
Marisol H. 
on Birdeye

3 years ago

I had a great experience. The staff was very knowledgeable. They were very patience and answered all our questions. They provided extra information to make our home buying experience easy and informative. 

Business response:

Thank you very much for your review, Marisol! 

Kit T.'s profile image
Kit T. 
on Birdeye

3 years ago

I am very satisfied with platinum mortgage company and my loan officer Mr , Art . 

Business response:

Thank you, Kit! We really appreciate your feedback. 

Raquel J.'s profile image
Raquel J. 
on Birdeye

3 years ago

Veronica, Thank you so much for your gift! We are so thankful for your hard work and for being on top of things to help us get our dream home! We pray for many blessings over your life and your family's lives. Thank you, thank you, thank you! We also hope that this won't be the last time we stay in contact with you. 

Business response:

We appreciate your glowing review! 

Kelly T.'s profile image
Kelly T. 
on Birdeye

3 years ago

This was my first time buying a home and had no idea what I was doing. I felt like they really helped to lead me through the process, ensuring I understood all the paperwork, fees, the timeline, etc. I felt a personal connection which I feel is important in business. 

Business response:

Thank you very much for your review, Kelly! 

Thomas B.'s profile image
Thomas B. 
on Birdeye

3 years ago

Great rate. Great service. 

Business response:

Thank you for your wonderful feedback! We are glad you enjoyed your experience with us. 

Sudheer Babu Karuna S.'s profile image
Sudheer Babu Karuna S. 
on Birdeye

3 years ago

Cuau did a very great job in all the process of Loan till closing. I am very happy with the work he did to get me the best rate and with ease. He was always reachable to clarify any doubts as I am first time buyer. Thanks a lot Cuau. Thanks, Sudheer 

Business response:

Thank you, Sudheer Babu Karuna! We are happy that your experience was a great one! 

Otto M Zeman I.'s profile image
Otto M Zeman I. 
on Birdeye

3 years ago

The closer was very professional and she did a great job 

Business response:

We appreciate your glowing review! 

Shaunti K.'s profile image
Shaunti K. 
on Birdeye

3 years ago

Platinum's service was outstanding. Our mortgage refinance turned out to be pretty complicated. Throughout it all Platinum was unfailingly professional, polite and effective. I recommend them most highly. 

Business response:

Thank you very much for your review, Shaunti! 

Ronald Richardson's profile image
Ronald Richardson 
recommend  Recommended
3 years ago

Working with Art LaValle was great. Everything went smoothly and I got an awesome rate. No complaints or reservations. 

Business response:

Thank you very much for your review, Ronald! 

Frequently asked questions about Platinum Home Mortgage (NMLS 13589)

How is Platinum Home Mortgage (NMLS 13589) rated?

Platinum Home Mortgage (NMLS 13589) has a 4.9 star rating with 225 reviews. 

When is Platinum Home Mortgage (NMLS 13589) open?

Platinum Home Mortgage (NMLS 13589) is closed now. It will open tomorrow at 9:00 a.m.