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Platinum Home Mortgage (NMLS 13589) - Bakersfield, CA
- Mortgage Lenders
- Bakersfield, CA
Location details
5601 Truxtun Ave, Suite 200, Bakersfield, CA, 93309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedI highly recommend Platinum Home Mortgage, they were very professional and understanding since day one to the end of the process. Thank you Carmen Alberto for your dedication and support.
Business response:
Jose, Thank you very much for your review! We are so glad we were able to help you finance your home. We appreciate that you took the time to provide feedback, and thank you for choosing us!
Our team (Yusef and Rachel) at Platinum Home Mortgage took outstanding care of us throughout the entire refinance process. This was our first time going through a home refinance and Platinum made it all so easy for us! They always treated us with excellent customer service and answered the numerous questions we had in a very timely manner. We would highly recommend Platinum Home Mortgage to anyone seeking home financing. Two extremely satisfied customers, AJ and Alyssa Smith
Business response:
Thank you, Alyssa! We are happy that your experience was a great one!
Had a great seamless experience going through Platinum Mortgage for my new home purchase. Great service from Helen, Ralph and the rest of the team. I highly recommend Platinum Mortgage.
Business response:
We appreciate your glowing review!
Salina was very helpful, she always kept us updated on our status of our loan. Answered all of our questions, even in these crazy times. The loan App made it easy for us to get all our documents sent over.
Business response:
Thank you very much for your review, Blair!
Marcos was absolutely fantastic thru the whole process! He answered all our questions and was very responsive to our needs. I would highly recommend Platinum Home Mortgage!!
Business response:
Thank you very much for your review, Joe!
This is our second mortgage we have had through Platinum and Helen. We have been amazed both times at how quick and easy it has been. No problems whatsoever. Helen always responds immediately by text, phone or email. These were not our first mortgages so we are not newbies. Thanks Platinum and Helen!
Business response:
Thank you so much for taking the time to leave us this amazing review!
Helen and her team are amazing! They gave us impeccable customer service from the initial phone call, up until the minute escrow closed. They made the entire home buying experience seamless and effortless. They were the 3rd lender we contacted, and immediately we felt comfortable with their expertise and advice. They came in significantly lower than others as well. We highly recommend PHM for your next home purchase. Thank you so much from the bottom of our heart! 😊💓
Business response:
🥰😍
Mikie Barrett and team were so great working with. Mikie made the process so easy and stress free for my family and I. Quick turn around on calls and emails and such a friendly, professional environment. I would recommend and use Platnium Home Mortgage again.
Carmen Meraz is amazing! She was very patient and always willing to answer any questions I had regarding my loan.. smile emoticon
Frequently asked questions about Platinum Home Mortgage (NMLS 13589)
How is Platinum Home Mortgage (NMLS 13589) rated?
Platinum Home Mortgage (NMLS 13589) has a 5 star rating with 439 reviews.
When is Platinum Home Mortgage (NMLS 13589) open?
Platinum Home Mortgage (NMLS 13589) is closed now. It will open tomorrow at 8:30 a.m.
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