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"The Rancho Cucamonga branch was founded under the principle that customers and real estate partners are the most valuable asset. Knowing what is most important to the customer and real estate professional, provides them with the opportunity to exceed expectations. The branch’s goal is to create a stress-free experience throughout the loan process. They know that superior customer service is the key to winning your repeat business and referrals to friends and family. Branch managers, Carlos Gonzalez and Troy Hazelip know th... read more
9620 Center Ave, Suite 180, Rancho Cucamonga, CA, 91730, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Randy and all the team at Platinum Home Mortgage were absolutely a JOY to work with! They were on top of everything and worked so fast. The team also helped us easily navigate through some challenges from our financial past. If you’re reading this, you should stop wasting time and just use Randy Perre and Platinum Home Mortgage today.
Business response:
Thank you, Jason Michael! We are happy that your experience was a great one!
Randy and his team were Grade A in their professionalism, punctuality, effort, and customer service. Randy laid out the steps precisely as to what was required, and was honest and forthcoming about the timeframes, etc. Due to his work on the front end, once my loan had gone through underwriting (without a glitch!) everything else breezed by. Randy always stayed in contact, even when there were no updates, just to let me know there were no updates! All calls and texts were promptly answered, which is HUGE to me. I can't... read more
Business response:
We appreciate your glowing review!
Randy recently helped me purchase my first home. He made the entire process as painless as possible and always kept me in loop and aware of what was going on. As a first time buyer I had a lot of questions regarding all the paperwork and figures and Randy took the time to address ALL of my concerns. He is very attentive and always available for questions/concerns via text, email, or phone no matter the time of day. I cannot describe how much I appreciate him for all of his help. Thank you so much Randy!
Business response:
Thank you, Meshia! We are happy that your experience was a great one!
I recently went through my 3rd purchase/refinance with Randy. He has always been upfront, honest, and makes me feel comfortable through every step the way. Randy has always been available for my questions and willing to offer help to my friends and family.
Business response:
We appreciate your glowing review!
Randy is, as always top notch! During these difficult times Randy came up with the best solution for our home, and I couldn't be happier! Thank you Randy, you're the best!
Business response:
Thank you very much for your review, Laurie!
For my experience as a first time buyer and I couldn’t of asked for a better experience. I was amazing working with Randy, he was very helpful through the process, Whenever I had questions or concerns he responded very quickly and was available anytime I called and gave me exactly what I needed. My home buying process was perfect I couldn’t of asked for a better lender. Thank you Randy for everything you did!
Business response:
Thank you for your wonderful feedback! We are glad you enjoyed your experience with us.
I am a first time buyer and I couldn't have asked for a better experience. I was blessed to work with Randy, he was very helpful and thorough. When ever I had questions, responses were quick and clearly explained. The communication and support throughout the home buying process was exceptional. Thank you!
Business response:
We appreciate your glowing review!
Randy has been the best mortgage refinance experience ever. He was very thorough and contacted me constantly to let me know what was going on with my loan. He went above and beyond for me and my family and got our refinance done very quickly. I highly recommend working with Randy and his team to anyone and I will definitely be using Him again in the near future. Five star experience
Business response:
Thank you very much for your review, Jessica!
Randy Perre did an outstanding job in processing my refi loan quickly and efficiently. He made the process simple and painless, even during these difficult pandemic times. Randy is friendly, professional, very responsive, highly capable, and even fun. This is the second loan I have done with him (he did my original home loan six years ago) and, without hesitation, I immediately turned to him to assist me again. I would highly recommended him for any mortgage/refi needs!
Business response:
Thank you for your wonderful feedback! We are glad you enjoyed your experience with us.
Platinum Home Mortgage - Randy Perre (NMLS 238867) has a 5 star rating with 250 reviews.
Platinum Home Mortgage - Randy Perre (NMLS 238867) is open now. It will close at 6:00 p.m.
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