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"The Rancho Cucamonga branch was founded under the principle that customers and real estate partners are the most valuable asset. Knowing what is most important to the customer and real estate professional, provides them with the opportunity to exceed expectations. The branch’s goal is to create a stress-free experience throughout the loan process. They know that superior customer service is the key to winning your repeat business and referrals to friends and family. Branch managers, Carlos Gonzalez and Troy Hazelip know th... read more
9620 Center Ave, Suite 180, Rancho Cucamonga, CA, 91730, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Troy along with Platinum Home Mortgage are amazing! I can’t say enough how incredible of a job Troy and his team did. From the start to the end, he communicated thoroughly. He was honest and transparent about anything that came up. Even better, he gets in front of anything before it happens, so it is a non-issue. My husband and I felt like we weren’t even in escrow and first-time home buyers because the entire transaction was smooth. Like most of us, I don’t speak lending, so he would always explain things to where we would ... read more
Business response:
Alana, Thank you very much for your review! We are so glad Troy and his team were able to help you finance your home. We appreciate that you took the time to provide feedback, and thank you for choosing Platinum Home Mortgage!
Troy ,Colleen and the team are super helpful and easy to work with. They help me step by step and the process went fast.
Business response:
Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience.
I am a Real Estate agent and have done several transactions with Troy Hazelip. Each transaction is always handled with the utmost professionalism and care. My clients are always satisfied. Most recently I had a transaction with some unique circumstances surrounding it. About two weeks prior to closing my buyers asked if we could close early. Troy was on board and we just needed the OK from the sellers. The sellers took about a week to get back us, so on a Monday morning I called Troy and said “can we close on Friday?“ He ... read more
Troy took care of all my needs and his expectations were well above and beyond any professional I have ever felt with. Answered my phone calls anytime I called him day or night.
Platinum Home Mortgage - Troy Hazelip (NMLS 252037) has a 5 star rating with 35 reviews.
Platinum Home Mortgage - Troy Hazelip (NMLS 252037) is closed now. It will open on Monday at 9:00 a.m.
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