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Platinum Volkswagen - Sales
- Car Dealers
- Hicksville, NY
About this business
Platinum Volkswagen The Premier Long Island Volkswagen Dealership Platinum Volkswagen is a top-rated VW dealership in Long Island, NY. Family-owned and operated, we have years of experience in the automotive world as well as years of experience paying undivided attention and giving transparent customer service. Our team is determined to make you satisfied every time you work with us! Our motto is if you’re not satisfied, we’re not satisfied, so we live by that philosophy. Whether you work with our sales, service, parts, or... read more
Location details
340 W Old Country Rd, Hicksville, NY, 11801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Personable, efficient and knowledgeable service.
Business response:
Thank you for trusting Platinum Volkswagen. We appreciate your kind words.
I like the service they provide me but the car fax was not updated to show emissions and brakes were checked. Please update.................. that is the reason I brought the car in one month ahead of schedule to avoid the holiday rush with a handicap husband.
Business response:
Thank you for your feedback on Platinum Volkswagen's service. Please feel free to reach out, and we'll assist you with updating the car fax as necessary.
Service was great!!! I've been going to Platinum Volkswagen since 2013 and I'm satisfied with their work. They are friendly, professional and helpful.
Business response:
Thanks for your loyalty over the years. We appreciate you choosing Platinum Volkswagen and are pleased you've had positive experiences with our team.
Prompt, professional, polite personnel at every encounter. Excellent performance!
Business response:
Platinum Volkswagen appreciates the kind feedback about our team.
It was quick for NYS Inspection
Business response:
Thank you for sharing your experience with the NYS Inspection at Platinum Volkswagen. Wishing you many safe journeys ahead.
After an initial misdiagnosis of the problem. They did ultimately repair it to our satisfaction. We needed a part that was on back order so technically that is not a fault of the dealership service center. Communication was very good but not excellent because it did take a while for our service consultant to communicate with us.
Business response:
Thank you for your feedback on our service. At Platinum Volkswagen, we strive to enhance every customer interaction; please reach out to discuss any areas where we can improve communication further.
Outstanding customer service every time
Business response:
Thanks for your kind words. We're glad to consistently provide you with excellent service at Platinum Volkswagen.
Service Dept and staff always very good.
Business response:
Thank you for recognizing the quality service from our team at Platinum Volkswagen. We appreciate your feedback.
Platinum is Great ! Reliable professional and fair!
Frequently asked questions about Platinum Volkswagen - Sales
How is Platinum Volkswagen - Sales rated?
Platinum Volkswagen - Sales has a 4.9 star rating with 1,273 reviews.
When is Platinum Volkswagen - Sales open?
Platinum Volkswagen - Sales is closed now. It will open at 10:00 a.m.