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PM Pediatric Urgent Care
- Urgent Care
- Coral Springs, FL
About this business
Location details
5992 Coral Ridge Dr, Unit B-11, Coral Springs, FL, 33076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 10:00 p.m. |
Wel, l firttable when you arrive at the location is for emergency, the lady at the front is worried about the time, it was around 8:20 pm and she said the office will be closed at 10:00 PM , and also if I have appointment, I told her that for emergency is no supposed to have an appointment. According with my experience it was not good.
Business response:
Hi, we’re so sorry your visit didn’t meet expectations. We’re committed to creating a welcoming and supportive experience for every child and family, and we’ll use your feedback to guide improvements.
This place is fantastic. I've never had to wait very long to be seen, and the staff is always kind and helpful. I've brought both my children here many times, but today stood out from the rest. My daughter was extremely stressed and upset about having to go to the doctor. The two nurses that came in were so kind and gentle with my daughter and brought her stickers and a little toy to make her happy. Dr. Hathaway came in, and my daughter was completely calm and responsive to him. He must be the toddler whisperer because, NE... read more
Business response:
Hello Christopher. At PM Pediatric Care, our goal is to deliver excellent customer service and high-quality care. Thank you for taking the time out of your day to share feedback with us!
I had an appointment and was taken in about 15 minutes laters, we were left in a room for over 45 minutes and was asked to do a virtual call. After the called was done nobody came In to check us out. While i understand there were some Other patients we were there with an appointment made online. If you are running late you should update the information also note that when we check in no one told us they were running over 1 1/2 late .
For existing patients, sign up process can be made simpler instead of making them go through entire paperwork
Business response:
We appreciate your helpful words and are delighted to have provided your family with a positive experience, Sujeeth! At PM Pediatric Care, we are dedicated to offering top-notch care and excellent service to all our patients. Thank you for choosing PM Pediatric Urgent Care.
We went visited here on Saturday as my 8 yr son is having fevers and dry cough. He was not tested for the flu or Covid. We only received an inhaler which is doing nothing for us. Pls note, he doesn’t have asthma and never has. I’m now having to take to him to his doctor to get a full exam and tested.
Business response:
Hello Vanessa, Thank you for sharing your feedback with us. We are concerned to hear that you did not receive satisfactory service during your visit. At PM Pediatric Care, we strive to provide expedient and excellent service to all our patients. Your comments will be shared with our management team, so that appropriate improvement can be made. If you would like to speak with someone personally about your experience, please send us a message with the details of your visit to info@pmpediatrics.com. We wish you and your family... read more
My son was swabbed for Flu, RSV, Covid. Given a diagnosis of Flu without any results & was told we would find out the results in 24 hours. I have been calling for 74 hours straight. The office keeps blowing me off and saying they will call me with the results, meanwhile my son is coughing nonstop and still has a low grade fever. I am beyond frustrated because we still haven’t confirmed if he has a virus or bacterial infection. He may have needed antibiotics for the past 3 days.
Business response:
Thank you for providing your feedback and letting us know about this issue, William. We set a high standard to provide the experience to all families and are truly sorry to hear that standard was not met in your interaction with us. Please reach out to our team at info@pmpediatrics.com and we would appreciate the opportunity to make things right.
to keep a four year old waiting almost TWO HOURS past their appt time is completely unacceptable.
Business response:
Hi Jonathan, We are grateful to hear from you. We are sorry to hear that you experienced a long wait during your visit. It is important to us to offer short wait times and top-notch care to all PM Pediatric Care patients. Your comments will be shared with our management team, so that appropriate improvement can be made. If you would like to speak with someone personally about your experience, please send us a message with the details of your visit to info@pmpediatrics.com. We hope your child is feeling better.
Frequently asked questions about PM Pediatric Urgent Care
How is PM Pediatric Urgent Care rated?
PM Pediatric Urgent Care has a 4.7 star rating with 875 reviews.
When is PM Pediatric Urgent Care open?
PM Pediatric Urgent Care is closed now. It will open at 8:00 a.m.