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PM Pediatric Urgent Care
- Urgent Care
- Manchester, CT
About this business
Location details
1500C Pleasant Valley Rd, Manchester, CT, 06042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 10:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 10:00 p.m. | |
| Sun | 10:00 a.m. to 10:00 p.m. |
Phenomenal experience from arrival through departure. Easy checkin procedure and staff was so nice. Once we were called back the medical professionals were exceptional with our two year old son. The doctor took the time to listen to our concerns and took his time with our son. He received the first dose of meds while we were there to start the clock on getting better. Couldn’t ask for better. Thank you!
Business response:
Hello Keith. At PM Pediatric Care, our goal is to deliver excellent customer service and high-quality care. Thank you for taking the time out of your day to share feedback with us!
My son was seen and received a diagnosis very quickly. Everyone was very kind and they took great care of him.
Business response:
Hello Rebecca. Thank you for choosing PM Pediatric Urgent Care. We are grateful for your helpful feedback and review.
Kind and helpful care.
Business response:
Hi Amber. Thank you for the review! Your satisfaction is our top priority.
Dr. Parker Mae’s you feel like family! Awesome experience from checkin to checkout!
Business response:
Hello, Amanda. Thank you for your feedback! Your kind words are greatly appreciated.
Took my son here on New Year's Eve with a deep cut. Dr Amy and all the staff were amazing. She explained everything to him and was able to treat with steri strips. It was a pain free experience and he smiled the whole time! Highly recommend.
Business response:
Hi Zyad. We genuinely value your input and are delighted to hear that your family had an overall positive experience with us. Our commitment remains unwavering in providing top-notch pediatric care services. Thank you for taking the time to share your helpful feedback.
The provider we saw was so thorough and kind and incredibly knowledgeable. We’re so glad that this practice is open again!
Business response:
We appreciate your helpful words and are delighted to have provided your family with a positive experience, Amy! At PM Pediatric Care, we are dedicated to offering top-notch care and excellent service to all our patients. Thank you for choosing PM Pediatric Urgent Care.
I made a 6:30 appointment. Showed up at 6:15 and wasn’t called into the room until 7:45. My 2 year old struggled with the wait and was crying to go home. She ended up spiking a fever again because we waited so long. The only saving grace was that Dr. Wu was absolutely amazing. She was so kind and gentle with my child, even offering a freeze pop and Motrin to help her feel better. Please get more staff so you don’t burn out providers like Dr. Wu. She deserves more support. Also - isn’t there ANYTHING better than Angry Birds i... read more
Business response:
Hi, we regret that your experience didn’t reflect the level of care we strive to provide. Our team is dedicated to delivering exceptional care and service, and your input helps us ensure we’re meeting that goal.
Appreciated the opportunity to wait inside or in the car for safe distancing purposes. Care was quick, efficient, and pediatric focused. Hours were convenient.
Business response:
We greatly appreciate your review, Brianna! We sincerely appreciate your feedback and hope that your child feels better soon.
Wait time was too long, I scheduled an appointment but wasn’t called to the room until two hours after my appointment time. The doctor was very attentive and great but the wait time is excessive.
Business response:
Hi Abigail, We are grateful to hear from you. We are sorry to hear that you experienced a long wait during your visit. It is important to us to offer short wait times and top-notch care to all PM Pediatric Care patients. Your comments will be shared with our management team, so that appropriate improvement can be made. If you would like to speak with someone personally about your experience, please send us a message with the details of your visit to info@pmpediatrics.com. We hope your child is feeling better.
Frequently asked questions about PM Pediatric Urgent Care
How is PM Pediatric Urgent Care rated?
PM Pediatric Urgent Care has a 4.3 star rating with 387 reviews.
When is PM Pediatric Urgent Care open?
PM Pediatric Urgent Care is closed now. It will open at 10:00 a.m.