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Pocketpills Pharmacy
- Pharmacy
- Surrey, BC
About this business
Pocketpills was founded by a team of pharmacists and engineers who realized that pharmacies had not changed at all in the last 100 years. We saw there was a real need for an easier, more personal pharmacy experience—an experience that puts you first.
Location details
5433 152 St, #108, Surrey, BC, V3S 5A5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:00 p.m. | |
| Tue | 7:00 a.m. to 4:00 p.m. | |
| Wed | 7:00 a.m. to 4:00 p.m. | |
| Thu | 7:00 a.m. to 4:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Amazing customer service and updates. Loved the packaging my prescription came in too!!
Business response:
Hi, Brittney. These words go a long way, it motivates us to work even harder, thank you for the review!
Great service! Will use it again! And the bonus is that I don't need to wait in line in the pharmacy anymore :)
Business response:
Hi, Marketa. Thank you for taking the time to submit a review, we really appreciate it!
Pocket Pills is awesome, the staff contacted me to ensure my meds was prepared in little packs with timing of every med I take. The transfer of prescriptions was a breeze. Deliveries are fast on a monthly basis right to your door, love it. I recommend Pocket Pills 100%.
Business response:
Thank you so much for your kind words, Stephane. We really appreciate you taking the time out to share your experience with us. Cheers, PocketPills Pharmacy
I like the concept of the business, and the people are nice. What was difficult is that it took forever to set up my account. My account wouldn't take my company referral, and wouldn't link with my wife's account (we share my company benefits). It took over a week of daily communication with PocketPills CS team (and God bless them for sticking with it), and even when they confirmed things were 'working' on their end, I was still unable to access our accounts. By the end I was very close to giving up, before everything wa... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Ed. We are sorry the set up process was less than ideal, but truly thank you for sticking with PocketPills and your kind words about our team! We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction (Delivery) with us. Please get in touch with us on (604) 733-2440 and we'd be happy to help you out. Cheers, PocketPills Pharmacy
Staff were super accommodating when my end of things got difficult for delivery, I appreciate that the N.S. pharmacist will prescribe another round of birth control themselves, and everyone has been super friendly and professional. This is a huge help for me personally - I started work in a high pressure, competitive field in September. My local pharmacy, due to COVID, closes at 6 now, and I’m never home from work by then. This makes my life SO much easier. The one thing I will say: at some point I read that deliveries come... read more
Business response:
Thank you so much for your kind words, Cydney. We really appreciate you taking the time out to share your experience with us. Thank you for your feedback in regards to our packaging as well. We will look into a more discrete packaging for our patients. If you have any other questions or concerns please feel free to contact us directly at 1-855-950-7225 or at care@pocketpills.com as we always welcome patient feedback! Cheers, PocketPills Pharmacy
Great customer service. Quick delivery. Very convenient.
Business response:
Hi, Alan. Thank you for taking the time to submit a review, we really appreciate it!
My prescriptions came in quickly and without any problems.
Business response:
Hi, James. Thank you for taking the time to submit a review, we really appreciate it!
It is such a convenient service.
Business response:
Hi, Megan. Thank you for taking the time to submit a review, we really appreciate it!
Impressed it was delivered next day! Amazing!
Business response:
Hi, Greg. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
Frequently asked questions about Pocketpills Pharmacy
How is Pocketpills Pharmacy rated?
Pocketpills Pharmacy has a 4.9 star rating with 4,548 reviews.
When is Pocketpills Pharmacy open?
Pocketpills Pharmacy is closed now. It will open tomorrow at 7:00 a.m.