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Pocketpills Pharmacy
- Pharmacy
- Surrey, BC
About this business
Pocketpills was founded by a team of pharmacists and engineers who realized that pharmacies had not changed at all in the last 100 years. We saw there was a real need for an easier, more personal pharmacy experience—an experience that puts you first.
Location details
5433 152 St, #108, Surrey, BC, V3S 5A5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:00 p.m. | |
| Tue | 7:00 a.m. to 4:00 p.m. | |
| Wed | 7:00 a.m. to 4:00 p.m. | |
| Thu | 7:00 a.m. to 4:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Excellent concept. Customer service responsive. Two Big Issues: There is gap between what your pharmacists commit to and what your system actually does. Pharmacist suggested—and committed to—dosage time of 0900AM. Your system can only do 0730AM and 0800 AM, which we discovered after having received the packs and after having called you for clarification. As your entire value proposition has to do with logistics, these are big issues with your system and in training your pharmacists to know your system’s functionality.
Business response:
Thank you for your feedback, Jeffrey. We apologize for any inconvenience. We are looking into the matter and would love the opportunity to connect with you to better understand your concern and propose a solution. Please suggest a time when we can contact you to discuss this. Thank you and we look forward to speaking with you soon. - PocketPills Pharmacy
Very good service. Received on time.
Pros - Very convenient - Communication with the agents were easy . They responded fast - Received the medicine in 48 hrs Cons - Prescriptions are not upload in Newt Car of other provinces . So.my doctor could not see it. So I had to discontinue pocket pils
overall good experience. due to nature of product I would like to see tamper proof packaging. anyone can re package medication and would never know. safety is a huge concern. I will continue using once this is resolved.
Good communication. Timely deliveries. No problems.
I really enjoyed the personal contact from the pharmacist explaining the new medication I was taking and the warnings. However, I would have also like to have a transcript of the medication which is I consider a written copy of the uses of the dose and the side effects.
Very convenient and I liked how they were their on time.
Convenience and fast delivery
Easy, done over the phone in five minutes. Got a call back asking if I had questions...good communication regarding shipment, and came right on time to my locked mailbox. 5/5
Absolutely excellent service! Very attentive staff that kept me informed along the way and anticipating questions I might have. The whole process was quick and easy and delivery was very fast. Overall a much better experience than going to the pharmacy. This company is doing it right and putting the customer first. Great job PocketPills!
Frequently asked questions about Pocketpills Pharmacy
How is Pocketpills Pharmacy rated?
Pocketpills Pharmacy has a 4.8 star rating with 4,862 reviews.
When is Pocketpills Pharmacy open?
Pocketpills Pharmacy is closed now. It will open tomorrow at 7:00 a.m.