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I replaced an older Polaris with this 3900 and the difference is amazing. I have problems with massive oak trees next door dropping leaves and acorns. No problem for the 3900 and it’s fast. My pool is clean in 2 hours.
Business response:
Thank you so much for your kind words, Anthony! We really appreciate your taking the time to share your experience with us. We always enjoy hearing from loyal customers like yourself. Happy swimming! Your Polaris Team
Most of the other reviews that I've read are pretty consistent with my experience. I recently replaced a Polaris 380 (which when new and for a few years was a great product) with the Polaris 3900 Sport, and have generally been pleased. The only issue is that it seems to occasionally twist the hose and at times tie it in a knot. Today it did something strange, even for it. When I went to untangle the hose I couldn't see the tail. I must admit the 3900 is a great vacuum and picks up everything. This time it actually swallowed ... read more
Business response:
Thank you for your review, Charles! We are glad your 3900 is performing well. If the sweeper hose is getting sucked up into the debris bag, make sure the orifice at the end of the sweep hose is not blocked by the sweep hose scrubber. You can also try adjusting the sweep hose to a more gentle sweeping motion. Tightening the screw decreases the sweeping motion and vice versa. If you need additional technical support, please call us directly at (800) 822-7933. Happy swimming! Your Polaris Team
All the purchased parts and devices required were included in the box. It would be helpful to have the serial number in a more easily viewable location.
Business response:
Thank you for your review and feedback, Dennis! Wishing you the perfect swim. Cheers, Your Polaris Team
It does a pretty good job However you have to watch it as it will get stuck in some of the corners in our pool.
Business response:
We appreciate your review, Robert. Please refer to the FAQ section on the product page for some troubleshooting tips: https://www.polarispool.com/en/products/pool-cleaners/pressure-automatic-pool-cleaners/polaris-3900-sport If you have questions or need additional support, please call our team at (800) 822-7933. All the best, Your Polaris Team
We are pleased with the Polaris unit we purchased and its ability to do the pool cleaning!
Business response:
Thank you for your 5-star review, Diane! We are happy to hear that your cleaner is performing well. Enjoy your swim time! Your Polaris Team
I’ve always used Polaris product. I needed to upgrade because my other one was 16 years old and It was still working but beginning to slow down. So I upgraded and like it just as much and hopefully will get 16 years from this one too!
Business response:
Hi Leslie, Thanks for sharing your first-hand Polaris experience with others online! It's always a pleasure to hear from loyal customers like yourself. Wishing you many more reliable years of service from your Polaris cleaners. Happy swimming! Your Polaris Team
It's only been a couple of months but I like what I see! The pool cleaner does a good job of constantly moving without getting hung up on my stairs. It picks up everything on bottom of pool. The tail does not spray water out of pool.......stays below surface of water! Great job so far!
Business response:
Thanks, Rocky! Creating quality products that simplify your pool experience is what we aim to do every day. We appreciate your kind words! Happy swimming! Your Polaris Team
The vacuum is powerful and effective, cleans our pool wonderfully! We are very happy with this item!
Business response:
Thank you for sharing your experience with us, Suna! It's always a pleasure to hear from a happy customer. Cheers, Your Polaris Team
Bought 3900 sport pressure side pool cleaner to replace an 18 year old Pentair Ledgen clearer , which had done a great job over the years. The new polaris also does a great job picking 200% of leaves and debris off the bottom of pool. My only complaint is the filter bag is a bitch to empty and rinse out. Polaris suggested buying a 2nd bag so that you could let one dry out and then empty it. If that is the case for a list price of $949 it shoul come with a 2nd bag!
Business response:
Thank you for your review, Pat. We have replied to your direct feedback response and will work with you to find a swift solution. All the best, Your Polaris Team
Ordering process was easy. This cleaner works great. Pool has never been cleaner.
Business response:
Thank you for your glowing review, Diane! Wishing you a great pool season. Cheers, Your Polaris Team
Polaris 3900 Sport Pressure Pool Cleaner has a 4.2 star rating with 780 reviews.
Polaris 3900 Sport Pressure Pool Cleaner is open now. It will close at 6:00 p.m.