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Polaris EPIC 8640 robotic cleaner
The robotic cleaner plastic "lid" isn't very sturdy and it does not clean around my entire pool. It repeats in many of the same places. Very bummed that for the price, the results are sub-par.
Business response:
Hi Raina, We are sorry to hear your EPIC 8640 isn’t living up to your expectations. Would you mind helping us better understand what you mean by the lid not being sturdy? Does it not latch easily? Any additional details you could provide us would be greatly appreciated. As far as pool coverage, typically a new cleaner does more of a random pattern while it learns your pool. This might be why you see it repeatedly clean in the same places. We appreciate your review and will take all your comments and additional detail... read more
Works great
Business response:
Thank you for your 5-star review, Jay! Wishing you the perfect swim. Cheers, Your Polaris Team
It works real good!
Business response:
Thank you for your 5-star review, Henry! We're glad your EPIC is performing so well. Happy swimming! Your Polaris Team
Easy set-up and easy to use. Retrieval feature is great!
Business response:
Thank you for sharing your experience with us, Timothy! Wishing you the perfect swim. Cheers, Your Polaris Team
This is my second Epic robotic cleaner. I really like the brushes on the front and the rear of the cleaner. It would be very hard to be without this cleaner. I would highly recommend this unit.
Business response:
Thank you for your positive review and recommendation, James! We appreciate you and hope you enjoy your swim time. Cheers, Your Polaris Team
Very simple to use and does a great job of cleaning our pool
Business response:
Thank you for your 5-star review, Scotty! We aim to create quality products that simplify your pool experience every day. Happy swimming! Your Polaris Team
Great equipment so far!
Business response:
Thank you so much for your kind words, Justin! We really appreciate your taking the time to share your experience with us. Enjoy your clean pool! Your Polaris Team
Great product. Love the ease of use. So far it's doing a great job as it was a very expensive unit. I'm still waiting fir my rebate! I hope to see that soon. I would definitely recommend this product.
Business response:
Thank you for your review, Brenda! Due to a high volume of requests, our current rebate processing time is approximately 60 to 90 days. We sincerely apologize for any inconvenience this may cause and appreciate your patience. For a status update, you can complete the Rebate Status form located at www.fluidrausa.com/en/support/rebate-support, or contact a rebate representative directly at rebates@fluidra.com or call (800) 822-7933. All the best, Your Polaris Team
Amazing robotic vacuum works great
Business response:
Thank you for your glowing review, Cynthia! We appreciate you and hope you enjoy your clean pool. Cheers, Your Polaris Team
Polaris works great! Very pleased with it..
Business response:
Thank you for your wonderful review, Joy! It's always a delight to hear from a happy customer. Cheers, Your Polaris Team
Frequently asked questions about Polaris EPIC 8640 robotic cleaner
How is Polaris EPIC 8640 robotic cleaner rated?
Polaris EPIC 8640 robotic cleaner has a 4.6 star rating with 403 reviews.
When is Polaris EPIC 8640 robotic cleaner open?
Polaris EPIC 8640 robotic cleaner is open now. It is open 24/7.