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Excellent machine. easy use and cleaning. Debris basket has a very fine mesh which picks up sand and smaller particulars of dirt. its like an alternative to vacuuming the pool but you don't have to do it. The machine does it. I like this product. Best I have owned so far.
Business response:
Thank you for your detailed and positive review, James! We are thrilled that your EPIC cleaner is performing so well. Happy swimming! Your Polaris Team
The function of your cleaner is simple and easy to use
Business response:
Thank you for your review, Anton! We aim to make quality products that simplify your pool experience every day. Cheers, Your Polaris Team
Good product overall. Only used it a month now. Biggest complaint is that it won't transition to our tanning shelf. Not a show stopper, but our old one did. I'll give it a year before I give it a real review. Overall am happy with the purchase.
Business response:
Thank you for sharing your experience with us, Shawn! Wishing you the perfect swim. Cheers, Your Polaris Team
Easy to use love the simplicity. Maybe improvisation in picking up the fine dust. But it works great.
Business response:
Thank you for the 5-star review, Azher! Wishing you the perfect swim. Cheers, Your Polaris Team
Easy to use and cleans well!
Business response:
Thank you for your positive review, Shane! We hope you enjoy your swim time. Cheers, Your Polaris Team
Like the return feature! Climbs the sides with no problem. Easy to clean filter.
Business response:
Thank you for the 5-star review, Victor! We hope you enjoy your pool time. Cheers, Your Polaris Team
I like the ease of getting unit out of pool and the caddy. However, so far not real impressed with the cleaning in corners of pool and on steps.
Business response:
We appreciate your review and feedback, Kevin. Thank you for taking the time to share your experience with us. All the best, Your Polaris Team
I think it does a great job particularly enjoy the cleaning of the walls. I would make one recommendation. The bar that attaches to the base on the dolly, should be more secure. The plastic ring that holds it is not strong enough.
Business response:
Thank you for your review and feedback, Bill! We appreciate you and hope you enjoy your clean pool. Cheers, Your Polaris Team
I have had two Dolphin cleaners. Both connected over Bluetooth to my iPhone and had more settings. They did not come with a cart but were only two thirds the cost. The system guided the cleaner to cover the entire pool. The Polaris leaves large areas untouched. This unit has been a disappointment so far but maybe it will last 3 times longer and get where it cleans the whole pool. If it does I will update my review. I wished it had a 90 day return so I get another brand.
Business response:
We are sorry to hear your cleaner isn't performing as expected, Jim. We want to help! Please contact our support team so we can help troubleshoot and get your cleaner working optimally. You can reach us at (800) 822-7933. All the best, Your Polaris Team
Polaris EPIC 8640 robotic cleaner has a 4.7 star rating with 284 reviews.
Polaris EPIC 8640 robotic cleaner is open now. It is open 24/7.