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The cleaner is a great one. The only problem with the Caddy is very cheaply made. It's to weak to move around and breaks. This is the only thing that you need to fix
Business response:
We appreciate your review and feedback, Elizabeth. We will share your comments with our product development team. Thank you for taking the time to share your experience with us! All the best, Your Polaris Team
Very easy set up. I was actually surprised to see how much debris my Polaris picked up off the bottom of the pool. I would highly recommend the Epic 8640 to anyone.
Business response:
Thank you for your positive review, John! We appreciate you and hope you enjoy your pool time. Cheers, Your Polaris Team
Only used the robot cleaner twice. Very random cleaning missed many areas. Too early to tell just yet. The ares it did get were well cleaned and the filter caught a lot of trash.
Business response:
Thank you for taking the time to leave a review, David! The cleaner will initially move in a random pattern while it learns your pool. It should take a few cycles and hopefully give you ultimate pool coverage. If you have further questions or need help troubleshooting, please call our support team at (800) 822-7933. Happy swimming! Your Polaris Team
I am in Canada and my pool Is closed for the Winter
Business response:
Thank you for your review, Robert. We hope your cleaner performs well when you open your pool in the Spring. Cheers, Your Polaris Team
Product works great
Business response:
Thank you for your positive review, Harold! Wishing you the perfect swim. Cheers, Your Polaris Team
The Polaris Epic works extremely well. I previously owed a Polaris older model for several years but found the Epic has a much stronger vacuum and the track wheels climb my pool’s walls without problems. I love my new Epic model.
Business response:
Thank you for sharing your experience with us, Christopher! It's always a pleasure to hear from a repeat and happy customer. Cheers, Your Polaris Team
cleans great
Business response:
Thank you for the 5-star review, Margaret! It's always a pleasure to hear from a satisfied customer. Happy swimming! Your Polaris Team
I really like the Polaris, my only grip is I wish it would concentrate more on the bottom of the pool where most of the debris lies. Sometimes I have to run it twice to get everything. Also doesn't always get the seams clean.
Business response:
We appreciate you sharing your experience with us, Linda. If you need any troubleshooting tips, please call our team at (800) 822-7933. All the best, Your Polaris Team
Does a great job, lightweight, easy maintenance. The only issue we have is with the power cord. The power cord would store neater with some sort of hook or a place to snap onto the cord itself or on the stand.
Business response:
We appreciate your review and feedback, Chrissy! We will share your comments with our team for future product developments. Happy swimming! Your Polaris Team
Polaris EPIC 8640 robotic cleaner has a 4.7 star rating with 275 reviews.
Polaris EPIC 8640 robotic cleaner is open now. It is open 24/7.