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Polaris TR28P Pressure Cleaner
About this business
The cleaner is fine, but I feel I got tricked into buying it in a period where there were now incentive plan in place. I ordered the cleaner in December but since it wasn't installed until January (due to weather) the team didn't want to honor the incentive, instead they said I should have waited until April. That is not good Customer Service, and I will think twice before buying Polaris products in the future.
Business response:
We're sorry you had mixed messaging when purchasing your cleaner, Joakim. It sounds like the retailer you purchased it from may have provided you with confusing information about a rebate and we are sorry you had that experience. We hope your cleaner is performing well now that it has been installed. If you need any technical support or would like to speak to someone on our rebates team, please call us at (800) 822-7933. All the best, Your Polaris Team
Was installed and works perfect the way I want. Thanks Polaris.
Business response:
Thank you for your glowing review, Luis! We are glad you had such a positive experience. Happy swimming! Your Polaris Team
My Polaris TR28P Pressure Cleaner does a wonderful job cleaning my pool. It picks up grit as well as large leaves. It is well built, and I expect that it will last for many years. It shows that and an older design is still a good design. It is a quality product.
Business response:
Thank you for your wonderful review, Gary! We appreciate you taking the time to share your experience with us and hope you enjoy your pool time. Cheers, Your Polaris Team
I would rate higher but I was told there would be a $100 rebate on the purchase, but I never saw the rebate.
Business response:
We hope your cleaner is performing well, Bob! Due to a high volume of requests, our current rebate processing time is approximately 60 to 90 days. We sincerely apologize for any inconvenience this may cause and appreciate your patience. For a status update, you can complete the Rebate Status form located at www.fluidrausa.com/en/support/rebate-support, or contact a rebate representative directly at rebates@fluidra.com or call (800) 822-7933. All the best, Your Polaris Team
We have owned our pool for 35 years and have purchased 3 Polaris Pressure Cleaners during that time. We always call our Polaris "Zack the pool vac", as they become like a member of the family.
Business response:
Thank you for your wonderful review, Patricia! We are thrilled that "Zack the pool vac" is performing so well. Enjoy your swim time! Your Polaris Team
It is working well
Business response:
Thank you for your 5-star review, Roy! Wishing you the perfect swim. Cheers, Your Polaris Team
This is my second Polaris in 32 years. Great product. The one I replaced was still working, just worn out.
Business response:
Thank you for your wonderful review, Margaret! It's always a pleasure to hear from a repeat and satisfied customer. Happy swimming! Your Polaris Team
Polaris TR28P is good so far, we just purchased it. We have had other Polaris equipment in the past, this is why we purchased again.
Business response:
Thanks for sharing your first-hand Polaris experience, Cecil! It's always a pleasure to hear from loyal customers like yourself. Wishing you many more reliable years of service from your Polaris cleaners. Happy swimming! Your Polaris Team
It is doing what it is supposed to and we have a clean pool.
Business response:
Thank you for sharing your experience with us, Jess! We hope you enjoy your clean pool. Happy swimming! Your Polaris Team
I recently aquired my 3rd Polaris. They last about 10-12 years. It cleans my pool well and requires little maintenance.
Business response:
Thank you for your review, Norman! It's always a pleasure to hear from a repeat and satisfied customer. Cheers, Your Polaris Team
Frequently asked questions about Polaris TR28P Pressure Cleaner
How is Polaris TR28P Pressure Cleaner rated?
Polaris TR28P Pressure Cleaner has a 4.5 star rating with 227 reviews.
When is Polaris TR28P Pressure Cleaner open?
Polaris TR28P Pressure Cleaner is closed now. It will open tomorrow at 9:00 a.m.