Pomeroy Living Rochester Assisted Living and Memory Care

Mr.Big 

on Caring

5 months ago

I am a friend or relative of a current/past resident Food is decent, a lot of the staff is extremely dedicated. The place is devoted to making money with the highest possible profit. They do not pay their staff well so changeover of the most important people, the caretakers is frequently less than a few weeks . Staff will do anything to avoid helping with showers making beds or cleaning the room cost of well over $6000 provides laundry service where they expect a demented person to pick up their own clothes, but never do it ... read more

photorick 

on Caring

4 years ago

I am a friend or relative of a current/past resident Do not send your loved ones to Pomeroy. Terrible care at a high price tag. They even charge a 3% processing fee for credit cards, and they didn't tell us about the fee until after they had charged it. Had we known about it we would have written a check. Nursing staff is nonexistent. When you push the nursing care button you can often expect a hour or more wait if they even show at all. All activities are shut down and the visiting hours are draconian. You have to make a re... read more

CR2005 

on Caring

8 years ago

I am a friend or relative of a current/past resident Horrible place. My dad was at Oakmont Rochester Assisted Living. Very unhappy with the care he received. They were not helpful when my dad was in hospice and did not work with the hospice caretakers effectively. My family and I had to oversee what they were doing.. As long as the person does not need much care it probably it is a decent facility. 

DisgustedC 

on Caring

8 years ago

I am a friend or relative of a current/past resident The memory care unit does NOT have enough staff to oversee the residents. My husband has fallen several times and has had to be hospitalized due to the lack of staff. They have an unbelievable turnover of staff due to the fact that the owners are notorious for underpaying. I would love to move my husband and will be looking into it as soon as possible. 

silvervan1 

on Caring

9 years ago

I am a friend or relative of resident The staff is not friendly, it is assisted living but my dad hardly got any help. When he asked for help it seemed like it was a burden that he was asking. We moved my dad to another facility because of this.