Pomeroy Living Sterling Skilled Rehabilitation

PoorPatientCare 

on Caring

2 years ago

I am a friend or relative of a current/past resident My loved one was here for weeks - she worsened under their care. The staff operated in sheer chaos and disorganization - it was nearly impossible to get any kind of update unless I tracked someone down and begged them for information. They gave her medication (without my permission, and I am Medical POA) that would have had DRASTIC negative complications for her - but they never bothered talking to me about it, they just administered - once a Medical POA is activated, it i... read more

sglowatz3285 

on Caring

4 years ago

I am a friend or relative of a current/past resident My father-in-law was brought in after staying in a acute care facility for additional rehab. While he was there we were not given updates on his status, we always had to reach out. They only reached out in regards to money. They were very, very pushy on trying to get him to stay there permanently instead of going back to the home he was at. The social worker was very pushy and spoke down to you when we advised that he would not be staying due to the cost as he would have h... read more

jpiggy 

on Caring

8 years ago

I visited this facility The staff-nurses aids all "don't have time to help you..."I'll be back in 20 minutes" How does this seem when you have to go to the bathroom...?? You have to wait to go to the bathroom?? School lets the kids go when they have to, not wait! Older people sometimes can't wait s nd they soil their dipers, and its embarrassing. But they don't care. There is no dignity there..DON'T PLACE ANY ONE HERE.. My loved one is leaving the end of next week..it's a shame on what I have to pay for this place, s nd lous... read more

togo 

on Caring

8 years ago

I visited this facility When you go for rehab, Grand Traverse sed do ction is, big, spacious, clean, staff friendly, and attentive. When you become a "resident" things change and you enter hell....staff unfriendly, rude, tell you off a nd you wait sometime 2 hoursbto go to the bathroom, or to bed. Terrible, I'm moving my relative as soon as I can... I know these laces are not the greatest, but the staff has to care for who they take care of and no themselves...They havevto take care of the people, not stand around talking, w... read more

mbnln 

on Caring

8 years ago

I am a friend or relative of a current/past resident My mother-in-law was there after surgery. Luckily my father-in-law was visiting when they changed her dressing. He told them that it didn't smell right. It was infected and they had not noticed. She ended up having surgery to clear out the infection. 

cdau 

on Caring

10 years ago

I am a friend or relative of resident This place is a nightmare, my relative was sent here for rehabilitation following heart surgery - She was able to walk when admitted. Although the doctor ordered a low sodium diet surprise visits during meals would prove she was given whatever was prepared for the other residents - within two weeks she was in the hospital with heart failure. also among other rhings She would sometimes wait 40 minutes for any kind of assistance. 

discontented 

on Caring

10 years ago

I am a friend or relative of resident My brother-in-law was sent to Cherrywood for therapy after he broke his hip. The facility was attractive and the staff attentive. But when he fell out of bed, three weeks into his stay there, everything changed. They put him in a room closer to the nurses' station but he fell out of bed again a week later and broke his other hip. There are supposed to be alarms attached to beds and chairs when patients try to get up by themselves but either they didn't work or no one responded to them. H... read more

hostinskya 

on Caring

13 years ago

I am a friend or relative of a resident At first glance Cherrywood appears to be a very nice place for a person to live during their retirement years. The grounds are well kept and nice, and there is a lot of natural light in the facility. The patient rooms were an adequate size, and I appreciated the fact that they tried to make the hospital beds look more like actual beds. The menu selection was good. On the negative side it appeared that whenever I visited the patients who were not as coherent did not get good treatment. ... read more

Patco 

on Caring

14 years ago

I visited this facility My mom was there only a week. She fell twice. The second time she broke her hip and needed surgery. She was found on the floor alone in her private room. Shes recovering in another nursing home now...those people call this place scarrywood and NOT cherrywoood....beware of who you send here !!!!!!!!