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Portico at del Lago Resort and Casino

4.2

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Location details

1133 NY-414, Waterloo, NY, 13165, United States

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WeekdayScheduleStatus
MonClosed
TueClosed
WedClosed
Thu4:30 p.m. to 9:00 p.m.
Fri4:30 p.m. to 9:00 p.m.
Sat4:30 p.m. to 10:00 p.m.
Sun4:30 p.m. to 9:00 p.m.
4.22,975 reviews
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TimothyS 
8 years ago

Dinner and service was excellent. Two complaints, the water glasses are on the table rim side down.when you sit down and turned over by the waitress. That doesn't seem very sanitary, who knows where the wiping cloth has been that wiped the table that you now have the rim of the glasses touching? Second, it's very loud in the restaurant- it's not a very intimate space. Perhaps due to the tile floor. It is beautiful though. 

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Anonymous 
8 years ago

Outstanding meal,great services,Sarina was a charm.veal was best ever.good luck to bj simmons,a great manager. 

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Anonymous 
8 years ago

The charred octopus appetizer was tender and flavorful, but the entrees came while we were still eating our appetizers - "chef has the dinners coming out fast because of the concert" - we were not going to the concert, had we had a time constraint, we would have told the server, or, she could have asked. The octopus was put aside as the veal Milanese was served. Presentation with the bone still on and the arugula on top with a grilled lemon was lovely; veal was tender but the breading was too heavy, I removed half of it whil... read more

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Anonymous 
8 years ago

Enjoyed the restaurant very much! Nice people behind the bar. Food was excellent, good size portions, fantastic presentation, reasonably priced for the high quality. We will definitely go back 

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MaryAnnG 
8 years ago

The food was excellent! Taste good, good presentation, served hot, plentiful. Room too cold, a bit noisy, a little more attention to delivering drink orders so they can be enjoyed with dinner. Steaks excellent, octopus appetizer was delicious, all side dishes are plentiful and my favorite was the sweet potato. We were not seated until the time of our reservation which was surprising as there were MANY empty tables so not sure why we had to wait for 15 or so minutes. All in all, great dining experience... food outstanding....... read more

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Anonymous 
8 years ago

The wait for the main course was very long, service could have offered a complimentary drink or discount for wait. (waited nearly an hour from when main order was placed) 

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JoloR 
8 years ago

It was a busy night and the kitchen was overloaded. My salmon was good, but a bit overcooked. Our waitress was awesome! Beautiful and comfortable decor. I think that they are experiencing some growing pains and that they will get it right. 

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Anonymous 
8 years ago

The first experience was suggested to use a credit offered that I did not realize I had. Best advice ever from promotions. Thank you. The food was excellent, creative, well thought out menu. Hailey was our server and was knowledgable & professional. We came back Friday as our second trip. Asked for the same server & the host sat us in a quiet spot in the bar area as the restaurant was quite loud at the time. It supplied us with a quiet romantic dinner where we could hear each other talk with out repeating. Great suggestion a... read more

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Koko 
8 years ago

Great food but some room for improvement. With no tablecloth on the table it gets rather messy and wait staff should clean off, at least before dessert. Some items were not plated very creatively. Just a piece of meat on a plate. Tuna and crab were listed as vegetarian which they are clearly NOT. Coffee was very weak and espresso was cold. I would still go back again. Just think the wait staff could use a bit more training. 

Frequently asked questions about Portico at del Lago Resort and Casino

How is Portico at del Lago Resort and Casino rated?

Portico at del Lago Resort and Casino has a 4.2 star rating with 2,975 reviews. 

When is Portico at del Lago Resort and Casino open?

Portico at del Lago Resort and Casino is closed now. It will open on Thursday at 4:30 p.m.