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Premier Generators
- Generator Installation/Repair
- Crossville, TN
About this business
Premier Generators was born many years before the name. Owner Jeff Woods originally started the business in Crossville, Tennessee, as Jeff Woods Construction in the late 1990s. The business continued to grow and thrive to the point at which it was serving thousands of customers across the state of Tennessee as a family-owned and -operated small business.
Location details
232 Northside Dr, Crossville, TN, 38571, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:30 p.m. | |
| Tue | 7:00 a.m. to 4:30 p.m. | |
| Wed | 7:00 a.m. to 4:30 p.m. | |
| Thu | 7:00 a.m. to 4:30 p.m. | |
| Fri | 7:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible to deal with. Once they get your money after the initial installation, expect to be nickel and dimed for everything else. We are being charged for "travel time" to repair a faulty spark plug wire on an 8 month old generator. The generator failed while we were on an extended vacation and power to our refrigerator and alarm service failed to return. Not only did we have to replace everything in the refrigerator and freezer, we are now having to pay to get the generator to work correctly.
I honestly never write complaints like this…ever. My experience with this company so far has been absolutely abysmal. When I was sold on my unit, I was informed of a max turnaround time of 2 weeks. It has now been 1 1/2 months since my unit was installed, and I cannot get anyone out here to fill in the trench that they dig for the gas line, and also walk me through the unit and make it operational. Trying to speak with anyone from this company is impossible. Every time you call you reach a 3rd party answering service where y... read more
3 months later after paying 1,563 down payment, I’m waiting installation.
I had my annual maintenance DONE. The price is always $240.00.This time they had to replace a battery.AT the end of the service i tryed to pay the tech who did the inspection.He would not take my check he said he was going to save me money.A WEEK later i get a surprise bill for $499.00 DOLLARS.I called to question this talked with Chris Griffin.He told me it would be $240.00.I SAID O.K. He then calls back later and says the price went up to $385.00.HE WAS SORRY I DID NOT KNOW THIS.This is not how you do business make up pric... read more
I had my annual maintenance DONE. The price is always $240.00.This time they had to replace a battery.AT the end of the service i tryed to pay the tech who did the inspection.He would not take my check he said he was going to save me money.A WEEK later i get a surprise bill for $499.00 DOLLARS.I called to question this talked with Chris Griffin.He told me it would be $240.00.I SAID O.K. He then calls back later and says the price went up to $385.00.HE WAS SORRY I DID NOT KNOW THIS.This is not how you do business make up pric... read more
Premier Generator serviced my unit for ***** **** ******* **** *** * **** voltage regulator part and *** *** * *** *** ******* ** **** ** ****. This company advertised to be senior friendly. They gouge their customers. Called repeatedly to speak to the owner. Never talked to him or received any return call. Would not recommend this company.
Frequently asked questions about Premier Generators
How is Premier Generators rated?
Premier Generators has a 4.5 star rating with 257 reviews.
When is Premier Generators open?
Premier Generators is closed now. It will open tomorrow at 7:00 a.m.