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Prime Storage
- Marietta, GA
About this business
Location details
155 Heathersett Drive SW, Marietta, GA, 30064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Great service. The office staff was very friendly and accommodated my needs.
Review When I originally signed my contract, I was paying $104 per month. Six years later I am paying approximately $160 per month ($11 of this is for insurance). I'd think you all would like to keep customers who pay their bill on time by keeping costs low.
Colonel, United States Air Force, Retired 1994 Do repairs!!!!!!! I have been waiting for 8 months!!!
safe and secure. Staff well intentioned Have had to place cardboard attached to overhead door trac width of unit to keep leaves and dirt from coming in under door. Have asked for 1 1/2 years if stripping at base of door can be replaced. I get a "yes no problem" every time. Arrangement is we'll call you and schedule a time that's convenient for me to come open unit. I HAVE NEVER GOTTEN THE CALL. Each time I ask, same result. Last "walk in the office make request in person" was 3 weeks ago. To give the benefit of the doubt, ev... read more
Paying bill is difficult for second unit Each month when I attempt to pay my bill online the payment for the second unit is declined. I either have to call in or come back to the website several days later and make a second payment. This has caused late fees several times.
Itâs an okay place over all Iâve had two incidents where one I got struck by a golf ball in my windshield broke and I was told there was nothing to be done about it that I had to contact my insurance to get it resolved and second I got struck by a vehicle while my car was parked and none of the cameras caught it so again I had to come out of pocket to pay for those expenses because this facility did not want to assume responsibility. Lacks customer care.
Journeyman Prices went thru the roof since they prime storage bought the facility. I have been a customer for over 20 years. My unit had concrete dust blowen into it and I was told I was going to get compensation but never did. Now that concrete has been done the parking lot retains puddles of water and I found a had full of screws and nails one day. The office personal always changes and I never know who to talk to.
There are pros and cons This is a nice storage unit and decent price but it is hard to access with trucks and difficult to get in and out.
Frequently asked questions about Prime Storage
How is Prime Storage rated?
Prime Storage has a 4.7 star rating with 284 reviews.
When is Prime Storage open?
Prime Storage is closed now. It will open at 10:00 a.m.