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Prime Storage
- Bolivia, NC
About this business
Location details
890 Southport-Supply Road SE, Bolivia, NC, 28422, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Inconsistent rate hikes! This storage facility was great before being taken over by Prime. Now, I get sporadic rate increases which is super frustrating because I pay on time, every single month. The company sucks with customer service (no offense to Gene the GM) but they have yet to resolve my complaint/issue over the last increase in 9 months. My rate increased by 20% in April 2020 and then another 10% in January 2021. Rent with caution from this company!
Raised our monthly rate by 13% ?? We do not appreciate you raising our rates before we've been with you less than a year. Your facilities are not as secure as I expected. We had some problems with your company when we rented space in Ashland, VA, so this does not help your customer service level. Our home is being built in this area and we will probably need to keep our stuff in your facility until midsummer. I hope you will consider a lower increase or none. Thank. Mike Rydel 804-510-9472
Frequently asked questions about Prime Storage
How is Prime Storage rated?
Prime Storage has a 4.4 star rating with 356 reviews.
When is Prime Storage open?
Prime Storage is open now. It will close at 6:00 p.m.