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Progress Residential

2.2

About this business

Location details

7500 N Dobson Rd, Suite 300, Scottsdale, AZ, 85256, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.22,338 reviews
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Kenyatta B.'s profile image
Kenyatta B. 
4 years ago

I put in a work order over 30 days ago to have a tree trimmed in my yard The tree is over grown and the branches fall off constantly the problem is my car sits under the tree, the branches are an eye sore in my yard I was given an appointment and the vendor was no show No one will call me despite the fact that I have called over 10 times to see why the issue hasnt been resolved The representatives Ive spoken with are very dismissive and Ive spoken with over 6 different ones about the issue, one representative was very rude a... read more

Gene C's profile image
Gene C 
4 years ago

Rented from this company 2 years...left the residence better than received. Per ****. Code *** 66-28-301(g)(1)....states "landlord must return tenant's security deposit within 30 days"...They are in violation. It is now over 45 days and all I receive is the run-a-round from 3 different phone calls.I will never do business with these people again. I will also dissuade others from doing so as well.Considering legal action. 

Michael S.'s profile image
Michael S. 
4 years ago

The home I was renting with was owned by ****************. I lived here for 2 1/2 years. Progress Residential bought the home and we received an email letting us know this. We pay our rent and utilities through the app and have been for years, we are still supposed to pay our bills through this app. None of the utilities are in our name, they were all in ****************' company name. After the purchase of the property, **************** disconnected their services and Progress Residential was supposed to place the services ... read more

Lisa E's profile image
Lisa E 
4 years ago

My best advice: Do not apply for a home with this company. I am a physician. I needed to rent this home for a location closer to my employer. I can tell you my credit and financial situation is impeccable. My application was denied. They only want your money. I paid them $489.00 in fees to apply. They have returned none of this. They do not communicate. Getting in touch with them is impossible. This is a true SCAM! 

Amy Redmond's profile image
Amy Redmond 
4 years ago

Currently ************************************************* has possible mold. I am a previous tenant and was able to end the lease term early without penalty due to the possibility of mold however am receiving the runaround when I request the follow up mold inspection findings. There was confirmed mold while my family lived in the home however only specific locations within the home were tested. Not the entire house. Also, the advertisement for the rental property is misleading as it includes pictures of amenities that are ... read more

John H's profile image
John H 
4 years ago

I would live in my car before renting from Progress again.First, it is impossible to get ahold of anyone. Everything is routed through their customer service where you will wait an average of one hour EVERY TIME YOU CALL. The customer service cannot help you with anything, all they do is log your request and ask some basic questions from a form they are filling out. The questions almost never make sense for the problem you are reporting.They never fixed a single item identified in the walk through. I had to file my own ticke... read more

H. D's profile image
H. D 
4 years ago

Sent thru the ringer to apply for a property only to be "declined" for lack of documentation despite providing my pay stub, offer letter and "proof of deposit" from my bank. They then had the audacity to ask for my organization's bank statements!?! Which I cannot legally provide. I was given no reason as to the declined status and am still waiting on my application refund. Based on the horror stories I have seen I dodged a bullet by not becoming a renter. DO NOT RENT FROM THIS COMPANY! 

Robert L's profile image
Robert L 
4 years ago

I have water leak in my lawn for 3 days now.. its literally pumping water out of ground and management was noticed about it the since first day when water started leaking. Thats how they are with just about everything. Very unresponsive. 

JR's profile image
JR 
4 years ago

If there was a way to give -0 star I would! Do not lease with Progress Residential! I always thought the bad reviews I read were just one offs.. but now I believe all of them. We had issues with our **** for over 30 days!!! We were told that we would get an inconvenience fee but never did.. we were lied to from the vendor during the month of the **** issues....do not stay with Progress... unless you want incomplete work orders 

Frequently asked questions about Progress Residential

How is Progress Residential rated?

Progress Residential has a 2.2 star rating with 2,338 reviews. 

When is Progress Residential open?

Progress Residential is closed now. It will open on Monday at 8:00 a.m.