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Lancaster Business Park, Unit 1 Lakes Court, Burton-on-Trent, STE, DE13 9PD, United Kingdom
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Despite a hiccup in the number of panels planned for our roof - maybe a better survey required - PS’s Chris Black quickly negotiated a new deal with less panels and got the work started. The installation crew were superb despite 30 degrees heat. Excellent communications all round.
Business response:
We are delighted to hear Chris Black resolved the panel survey issue quickly and our installation team delivered excellent work despite the heat! Warm Regards, Donna Salt, Project Solar UK
From the moment the salesperson arrived, until the installation of the panels, we could not have wished for a better service. All very friendly, patient staff and operatives.
Business response:
We are delighted to hear about your excellent experience from sales through installation Mr Amery. Regards, Donna Salt, Project Solar UK
I recently had a solar system installed at my home, and I couldn't be happier with the entire experience. From the initial consultation with Tariq Saddique to the final installation, the process was smooth, transparent, and professionally handled. The team was punctual, knowledgeable, and took the time to explain how everything works, including the expected savings and performance of the system. They helped me choose the right size and setup tailored to my energy usage and roof space. Installation was completed on schedule... read more
Business response:
Thank you so much for your feedback! We're thrilled to hear that your experience—from the first consultation with Tariq Saddique to the installation by Jack and the rest of the team—was smooth, professional, and positive. Your kind words mean a lot to the entire team. Enjoy the benefits of going solar! Warm Regards, Donna Salt, Project Solar UK
We have recently used Project Solar Uk to install solar panels and a battery. We found their customer service team to be very efficient and they kept in constant contact with us prior to installation to check we were happy to continue and to keep us updated on progress. The scaffolding and the install team arrived as planned and fitted the panels very easily. We have since had a couple of queries with regards to the equipment installed and Project Solar Uk have provided swift responses to answer our queries. Now we are ju... read more
Business response:
Hi, Joanne. Your feedback is highly appreciated. Thank you for the review!
Excellent customer service before, during and after the install. Good price for top quality panels (checked via various independent websites). We were very keen to make sure our panels were responsibly sourced and Project Solar were able to reassure us with their policies, unlike other providers we spoke to.
Business response:
Thank you for your thoughtful review. We're really glad to hear you felt supported throughout the entire process and that our approach to responsible sourcing and quality met your expectations. We are confident that we can continue to provide you with the level of service that you deserve, and we look forward to serving you again in the future. If you have any further questions or need assistance, please do not hesitate to contact us at 01283 243593. Thank you again for your recommendation! It is truly appreciated. Warm Rega... read more
I recently had a solar and battery installation set up with an inverter through Project Solar UK, and while my overall experience was positive, there were a few hiccups along the way. Here's a detailed breakdown: Sales Process: The initial visit from the salesperson left me feeling a bit uncomfortable. They were quite pushy and I felt pressured into a finance agreement, even after mentioning multiple times that I wanted to explore loan options first. However, they did take the time to thoroughly explain the product and how ... read more
Business response:
Thank you for sharing your detailed experience with Project Solar UK. We truly appreciate your honest feedback, as it helps us continue to improve our service. We’re sorry to hear that the initial sales process felt pushy—we always strive to create a transparent and comfortable experience, so your concerns have been noted and will be reviewed internally. That said, we’re glad our team was able to thoroughly explain the system and its benefits. We’re delighted that, despite the hurdles, you’re satisfied with the service and f... read more
Great communication throughout. Great installation team who did exactly what they said they would do. Clean and tidy who arrived on time, finished on time and left zero mess behind
Business response:
We are delighted to hear that you had such a positive experience with Project Solar UK. We strive to provide our customers with the best possible service, from start to finish, and it is always gratifying to receive feedback like yours. We are glad that you found our engineers to be knowledgeable and friendly, and that you were satisfied with the installation process. We also appreciate your recommendation and look forward to serving you in the future. Kind Regards, Donna Salt, Project Solar UK
Great company, efficient and knowledgeable staff, really glad we got the panels and battery fitted
Business response:
We are very grateful for your kind words, and we are delighted to hear that you were pleased with our service. Your recommendation means a lot to us, and we will be sure to pass it on to the team. If you have any further questions or need assistance in the future, please do not hesitate to contact us at 01283 243593. We look forward to seeing you again soon. Regards, Donna Salt, Project Solar UK
We looked at several companies for our Solar installation,Project Solar were the standout company, from start to finish everyone we had dealings with were brilliant.The installation team were first class nothing was to much trouble all the cables were hidden from view. When the installation was complete everything worked spot on.4 months later there has not been a single Issue anywhere on the system. Project Solar u k are a first class company we would choose them every time
Business response:
We are so grateful for your kind review. It means so much to us to hear that you had such a positive experience with our team and that you are happy with your new solar panels. We are proud of our team, their dedication to customer service and quality work. We hope you continue to enjoy the many benefits of your solar panels for many years to come. If you have any further questions or need assistance, please don't hesitate to contact us at 01283 243593. Kind Regards, Donna Salt, Project Solar UK
Project Solar UK has a 4.6 star rating with 2,452 reviews.
Project Solar UK is open now. It will close at 6:00 p.m.