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RadiFi Credit Union
- Credit Unions
- Jacksonville, FL
About this business
Welcome to RadiFi™ Credit Union, your neighborhood credit union, redefining banking with a member-focused mission. Enjoy personalized financial services, from flexible accounts to competitive loans, all aimed at fostering your well-being and community prosperity. Benefit from lower fees, higher interest rates, and personalized service, as we reinvest our profits into member advantages. Our tech-savvy approach offers secure online and mobile banking, providing anytime, anywhere access to your finances. Join RadiFi today for a... read more
Location details
562 Park St, Suite 100, Jacksonville, FL, 32204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I received the help I need. Ms. Mcnair was very helpfull.
Business response:
Hi, Teresa. Your feedback is highly appreciated. Thank you for the review!
She was great to work with and very easy process
Business response:
Hi, Jeanne. We appreciate the kind words and are glad we could provide you with a positive experience!
The service was good
Business response:
Hi, Beverly. At RadiFi Credit Union, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please call us at (904) 475-8000!
Everyone was very professional and I didn’t have to wait long to be helped
Business response:
Hi, Judith. We appreciate the kind words and are glad we could provide you with a positive experience!
Engaging Radifi for our financial needs has been an outstanding decision. We started with an auto loan, got another, then a personal loan and now working through the home equity process. It’s all been seamless. Big shoutout to Melissa Strandhagen for the help, attention to detail and commitment to the customer! She’s awesome! 10/10!
Business response:
Hi, Maboden14. Thanks for taking the time to share your positive experience. We truly appreciate it!
Excellent as always
Business response:
Hi, Douglas. We are thrilled to learn that you had a positive experience with us!
Always a great experience ! But y’all need to work on giving better savings Rates!
Business response:
Hi, Charles. Thank you so much for leaving us a stellar review!
RadifiCU Customer Comment: I recently applied for a car loan with RadiFi Credit Union — the former Jacksonville Federal Credit Union (JFCU). The RadiFi member engagement associate who assisted me and made the entire process easy, efficient and enjoyable was Ms. Melissa Strandhagen. Simply stated, Ms. Strandhagen was incredible and an absolute pleasure to work with in all ways. As a Veteran who spent many years on active duty and lived over 8 years overseas, I have bought cars all around the world and in many states in th... read more
Business response:
Hi, Michael. We appreciate the kind words and are glad we could provide you with a positive experience!
I do enjoy Jax Federal and prior to Covid there was a location in my work building. I'm fine with that location closing, I understand there have been many changes due to Covid but as of last week I see the ATM is also gone. That I didn't care for.... most important to me is how I pay my bills. I use the bill pay feature to make recurring payments and I keep my mortgage separate from everything else, it comes from my savings instead of my checking.... but I had to do that via my finance company because JaxFCU only allow you t... read more
Business response:
Hi, Shawn. Your feedback is highly appreciated. Thank you for the review!
Frequently asked questions about RadiFi Credit Union
How is RadiFi Credit Union rated?
RadiFi Credit Union has a 5 star rating with 692 reviews.
When is RadiFi Credit Union open?
RadiFi Credit Union is open now. It will close at 5:00 p.m.