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Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information!
3940 N Ravenswood Ave, Chicago, IL, 60613, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I don't think we ever had to wait more than 5 minutes for Al to respond to any call or email. He was exceedingly friendly, patient, and responsive. We have already recommended him to friends and will continue to do so!
Business response:
Thank you, Bill! It was truly my pleasure!
When mortgage interest rates began to drop, we were interested in refinancing our condo. We contacted our friend and real estate broker who highly recommended Chris Pessy at Wells Fargo. We contacted Chris and found him to be very energetic, responsive, knowledgeable, and thorough. Our original refinance application was fairly straightforward but we decided to make some changes which made the application significantly more complicated. Chris and his team (Angie Hoover, Ruben Galaviz) were very patient and understanding and w... read more
I was closing on a home during the pandemic and Greta went out of her way not only handling all the refinance motages that were going on at the time but also seeing that all my needs were met and making sure i was able to close on my home even though many businesses were closing down ...
She is professional. She is easy going person. She always checking the rate that the client want. She always contact the client by email or by phone. She is friendly.
Business response:
Thank you for your kind words. We truly appreciate you taking the time to share your positive experience with us.
My husband & I closed on a 2 bedroom condo in North Center. John and his team made the loan process seamless and the constant open communication was appreciated. John especially was there for us every step of the way! As first time home buyers we had many questions and he always made himself available to answer them. Thank you John for everything and hope that we can work with you again in the future!
Teresa was extremely helpful! Walked me through every step and made everything so easy! I used her for my home purchase and a few years later on a refi. Couldn’t of had a better experience.
Business response:
John, thank you so much for the great review. I truly appreciate it. Im so glad that rates were so low and you were able to take advantage of it. All the best to you and Kelly! Thank you so much!
Erica was our Lender in our first home buying experience and we couldn’t have asked for better! Buying a home for the first time can be a bit overwhelming but with Erica’s help, it was a breeze! Erica was always very helpful, timely and extremely personable! Anytime we had questions she was only a phone call away to help. I would highly recommend her to anyone but especially first time home buyers! Thanks for everything Erica! The Mitchell’s
We just completed our 5th mortgage loan with Petya having assisted our adult children as well as our home loan and subsequent refi. Petya has been great each time assisting with the challenges of being self employed. Petya is very organized and clearly communicates what documentation will be required. Petya has a total "can do attitude" and provides creative solutions to keep the process moving forward to loan closure. Petya is a true professional and a pleasure to work with.
This was our second time working with Lloyd and his team, I would highly reccomend them to anyone looking to purchase or refinance a home! Excellent customer service!
Business response:
Thanks Jason and Jennifer for your excellent feedback! We've enjoyed helping you out every time.
Rate (NMLS# 2611) has a 5 star rating with 68,209 reviews.
Rate (NMLS# 2611) is closed now. It will open at 9:00 a.m.