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Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information!
3940 N Ravenswood Ave, Chicago, IL, 60613, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Dan Rock and his team are amazing to work with! They answered all my questions and were extremely helpful with the entire process. Would highly recommend and will always go back to the Rock Team!
I first met Mike when he was recommended to me when i bought a house 4 years ago. I was blown away with the level of service. I then became a real estate agent and now recommend him to all of my clients. My wife and I just recently refinanced two investment properties and purchased a new home and Mike and his team made what could have been a very complicated and stressful situation seem calm and easy. He and his team are hands down the best in the business and I won't ever hesitate to whole heartedly recommend him to anyone ... read more
Instead of writing a normal review I am going to just cut and past what I sent Nicole after our house closed. Nicole, I wanted to personally thank you and all your staff (I apologize for likely missing some of your team) for the incredible feat of closing a new loan in 17 days – really 16 days if you end on funding day. I have never seen anything close to that in my personal life or for clients with an institutional lender, and especially not in this current market. It may not be unusual for you, but it is for me and my real... read more
I wanted to take the time to recognize Angela and her great team, they were awesome and delivered beyond our expectations. This was a painless exercise in which Angela and her team have gone above and beyond to ensure we are getting the best deal in the shortest time. working outside the country, it was a big challenge to get our loan approved. and we have been let down by more than one service provider. Angela's team were professional in handling our inquiries and very accommodating in ensuring we are comfortable in every s... read more
Ashley is the best lender there is! As first time homebuyers we were very nervous, and she walked us through the entire process, answering every single question along the way. She is extremely responsive and felt like a partner throughout the process. One of us is even self-employed and we were unsure how that would impact in this process, but Ashely was able to get us an incredible rate AND ensure everything went smoothly. I cannot recommend Ashley and her team enough.
Business response:
Thank you for sharing your experience with us! We work hard to provide quality customer care and are happy to hear you had a positive visit with Ashley. We will be sure to let her know and hope you'll contact her again for any home financing needs you may have in the future.
Marc and his team were excellent. They were fast and ready to close when we needed. All details were addressed timely and nothing was left until the last minute.
Bob Green was very helpful with my loan and got things done quickly, keeping me up to date with the goings on. Nothing too complicated with my loan but there were a couple of hitches after the inspections. But everything went very well. Thanks Bob.
Business response:
Thank you for sharing your experience with us! We work hard to provide quality customer care and are happy to hear you had a positive visit with Bob. We will be sure to let him know and hope you'll contact him again for any home financing needs you may have in the future.
Jourden is a second generation mortgage lender with Guaranteed Rate. I found him client-focused, completely knowledgeable, generous with his time and in full command of the process, which he managed to my benefit.
Business response:
Thank you for the recommendation, Gerald! I really appreciate your kind words and review. Let me know if you need anything.
Matt answered phone calls quickly or called you back, always had the right answers, my closing went smoothly! He helped me in a pinch when another lender was not responding and we had an accepted offer.
Rate (NMLS# 2611) has a 5 star rating with 69,268 reviews.
Rate (NMLS# 2611) is closed now. It will open on Monday at 9:00 a.m.