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9300 United Dr, Ste 180, (Spicewood Springs Road), Austin, TX, 78758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Easy It involves some work but it was worth it. People are always are available to help, Respond to emails and, do a a great job with customer service
Auto Loan Refinance Creildit Karma recommended Rate Genuis and they were able to lower my APR and saved $70 a month on payments. More of my payment will go to my principal. Easy process and with a federal credit union so feel more secure
More cash in my pocket per month.. Dealt with Jeremy, no fuss, no muss. Follow the instructions as given, and everything complete in a week. Thanks.
Refinancing auto loan The whole process started out pretty well... Until I had questions. Not knowing what I should do, havening never done this before. Trying to get a response from the rep or loan processor was difficult. It delayed the process and took longer than I think it should have just to submit the paper work, which I had to do more than once. I had to ask the same questions multiple times to get an answer, where I eventually just called customer support to get the answer I needed. Over all I did get everything fin... read more
Easy & saved me $50/month.. Oma Dawn was great to work with. He and the team made the loan process easy.
Super quick and nice I applied to refinance my car and got an asnwer fairly quickly. Jeffrey helped me and he was so nice! I'm glad I used them :)
Excellent The entire process was smooth & easy. Communication was the best they always wanted to stay on the know & verify everything they needed in order to complete the loan.
Ok approved- poor comunication Ok processed and approved in about a week. Communication is poor I had to upload my documents twice and on the day I was approved I also received and email saying I was denied. -Contacting them for clarification took a few days because the loan processors would not call me back.
Easy with very helpful reps.. I'm a little worried about adding more time to my auto loan, but the lower monthly payment and rate will help right now. It's worth it.
RateGenius has a 4.5 star rating with 15,271 reviews.
RateGenius is closed now. It will open at 7:00 a.m.