Ray Shanahan of Keller Home Loans

Erik Kenneth G. 

Verified by Mutual of Omaha Mortgage

5 years ago

Ray and team were engaged, informed, and made the process simple. 

OMAR GONZALEZ M. 

Verified by Mutual of Omaha Mortgage

5 years ago

Good communication with the secretary 

Erik Kenneth G. 

Verified by Mutual of Omaha Mortgage

5 years ago

Ray and team were engaged, informed, and made the process simple. 

Shasanka Shekhar D. 

Verified by Mutual of Omaha Mortgage

5 years ago

Did not mention that rate of interest mentioned was unlocked rate and may change over time. It would be much better if you could have communicated the same to customer that rate mentioned is provisional rate and may change over time. It would be nice to provide the option of locking the rate which was never communicated to me. 

Shasanka Shekhar D. 

Verified by Mutual of Omaha Mortgage

5 years ago

Did not mention that rate of interest mentioned was unlocked rate and may change over time. It would be much better if you could have communicated the same to customer that rate mentioned is provisional rate and may change over time. It would be nice to provide the option of locking the rate which was never communicated to me. 

Ivanildo Norberto Da Silva J. 

Verified by Mutual of Omaha Mortgage

5 years ago

Great timing and dedication 

Kelvonto Lavale C. 

Verified by Mutual of Omaha Mortgage

5 years ago

If you're looking for results, Ray's team at TowneBank mortgage is the way to go. Ray went above and beyond to guarantee we made it through the loan process. A lot of his hard work was done behind the scenes and the lack of communication along the way made the process much more stressful than it needed to be. With the market already being the wild west, the loan process itself pushed us deeper into the wilderness. A few extra messages would've went a long way in adding relief to us as customers. 

Daniel J. 

Verified by Mutual of Omaha Mortgage

5 years ago

Ray and team were always available and understanding when I had questions. I'm a very sorry turn around, they got me set up with a great loan and a wonderful home. Will only use them going forward. 

Nicole Danielle E. 

Verified by Mutual of Omaha Mortgage

5 years ago

We had a great experience as usual with Ray