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RED RHINO, The Pool Leak Experts

5.0

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Location details

33461, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
5.09,648 reviews
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Monique Kagan's profile image
Monique Kagan 
recommend  Recommended
3 years ago

Red Rhino's Team was excellent! They arrived on time, were polite, asked pointed relevant questions and went right to work. They found the problem, explained the issues to me clearly and showed me how they came to their determination. They also went through how they could address the problem immediately and the greater more long term solution that our pool contractor needed to perform. Red Rhino's team worked hard to find the problem. They got into the pool and into all the spaces, big and small, to understand exactly wha... read more

Business response:

Hi Monique!! Thank you for sharing your kind feedback about your experience with our company. So glad to hear that you appreciate our Rhinos and that they WOWed you with remarkable service! It is our Mission to resolve those pool leaks and want to keep you posted every step of the way! We appreciate you taking the time to recommend us and we are grateful for the opportunity to serve you! All the best - Scott 

Michael Boden's profile image
Michael Boden 
recommend  Recommended
3 years ago

These guys are great! They’re thorough and truly care about the customer. 

Business response:

Hi Michael, Thank you for your gracious feedback. We are thrilled that your leak was identified and hope you can enjoy your pool again soon! We appreciate the opportunity to serve you. Have a great day! - Alexis 

Mary Vaughan's profile image
Mary Vaughan 
recommend  Recommended
3 years ago

Very easy to schedule. Tech found the leak quickly! Phil did a beautiful job replacing our skimmer!! Would recommend in a minute if you have a pool leak!!! Bob and Mary Vaughan 

Business response:

Hi Bob and Mary! Thank you for sharing your kind feedback about your experience with our company. So glad to hear that you appreciated us. As always, we are thankful for the opportunity to help overcome your pool issues. - Alexis 

Janine Blume's profile image
Janine Blume 
recommend  Recommended
3 years ago

Great service with a thorough inspection! 

Business response:

Hi Janine! Thanks for taking the time to leave us this feedback and for giving us the opportunity to serve you! We are so pleased that you are pleased - All the best - Scott  

Michelle Bridgman's profile image
Michelle Bridgman 
recommend  Recommended
3 years ago

Chris was fantastic!!! 100 gold stars!! We recently bought a home with "no pool issues." We realized we were losing 1200 gallons in 24 hours every day. Chris came out and spent a lot of time looking for leaks, showing us where the issues are, and applying temporary fixes until we can have work done on the pool. It's been 3 days and we haven't had to refill our pool yet!! He also helped my husband figure out a drainage issue, not pool-related, that was affecting the pool deck! My only concern, Red Rhino needs to provide him w... read more

Business response:

Hi Michelle!! Thank you for sharing your kind feedback about your experience with our company. So glad to hear that you appreciate our Rhino Chris and that he exemplified our Core Values of Excellence and Character! It is our Mission to RESOLVE those pool leaks so I am so pleased that we are able to do that for you! We are grateful for the opportunity to serve you and help with the new house - I have razzed Chris about using his knee pads - thank you for that!! All the best - Scott 

Linda Appel Engle's profile image
Linda Appel Engle 
recommend  Recommended
3 years ago

great, on time service. pleasant tech. with lots of information for us. came back when there was a problem with the drain cover. very satisfied. 

Business response:

Hi there! Thank you for sharing your kind feedback about your experience with our company. So glad to hear that you appreciate our Rhino and that he exemplified our Core Values of Character and Excellence! We are grateful for the opportunity to serve you and we are so pleased we were able to WOW you and go above and beyond for you - All the best - Scott 

Tokamak Man's profile image
Tokamak Man 
recommend  Recommended
3 years ago

Called Red Rhino after I confirmed a leak using the good ol' bucket test. Adam was GREAT! I'm an engineer, so I was asking questions about methods, and the tools they use. He wheeled in with a professional toolset that made me jealous! He answered all my queries with smile! He jumped right in, literally, covering all possible leak points. He found a leak on one of my returns and showed me the pressure drop. Gonna get that fixed!! Thanks again to Adam for being friendly, positive and energetic! 

Business response:

Hi there! Thank you for sharing your kind feedback about your experience with our company. So glad to hear that you appreciate our Rhino Adam and that he exemplified our Core Values of Character and Excellence!! It is truly our Mission to WOW you and we are grateful for the opportunity to serve you! All the best - Scott 

Connie Edgil Callahan's profile image
Connie Edgil Callahan 
recommend  Recommended
3 years ago

Outstanding customer service, very professional, and truly the experts in their field. Highly recommend!!! They are lifesavers if you have a leak in your pool. My leak was serious and they were able to get me scheduled for repairs very quickly. LOVE this company. 💗 

Business response:

Hey, Connie Edgil! Thank you for sharing your kind feedback about your experience with our company. So glad to hear that you appreciated us. As always, we are thankful for the opportunity to help overcome your pool issues. Take care! -- Christian 

Conrad Burns's profile image
Conrad Burns 
recommend  Recommended
3 years ago

On-time and did a really good check on everything. 

Business response:

Hi Conrad! Thank you for sharing your kind feedback about your experience with our company. So glad to hear that you appreciate our Rhino and that we were on-time and thorough! It is truly our Mission to WOW you and we are grateful for the opportunity to serve you! All the best - Scott  

Frequently asked questions about RED RHINO, The Pool Leak Experts

How is RED RHINO, The Pool Leak Experts rated?

RED RHINO, The Pool Leak Experts has a 5 star rating with 9,648 reviews. 

When is RED RHINO, The Pool Leak Experts open?

RED RHINO, The Pool Leak Experts is closed now. It will open tomorrow at 9:00 a.m.