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Regency Club
- Baton Rouge, LA
About this business
Location details
11555 Southfork Drive, Baton Rouge, LA, 70816, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Never had a problem I had several work orders and they always came out to fix what I needed, I didn’t have any problems with the apartment complex at all and this was March of 2017
Business response:
Hi! Thank you so much for sharing your great Regency Club experience with us!
Regency Club Apartments not just an apartment, it's home. I have lived in this complex for 2 years now and I couldn't be happier. The office staff are always pleasant and eager to help, maintenance work is completed neatly and in a timely manner. Both pools are always sparkling clean, and the tennis and volleyball courts are always maintained well. We have community gatherings sponsored by the office, and when individuals have cookouts we usually end up just combining everything and having one giant cookout. Here you aren't ... read more
Horrible front desk!! The manager was terrible and made countless mistakes with our money while taking forever to fix it!! She was insulting and rude. The maintenance never fixed anything on time and there is so many of them. 4 come into your apartment just to change a light bulb. SAD AND HORRIBLE DO NOT STAY HERE!!
Business response:
Elizabeth, we are very sorry to see this review. Please know that our team members work hard to ensure that all concerns are addressed in a timely manner and in the order that they are received. At a community of our size, we sometimes experience delays in the completion of work orders due to obstacles that are out of our control. We do apologize if that has happened to you. Your feedback is greatly appreciated. If there is anything else that you may need, please do not hesitate to contact our leasing office directly.
POOR MANAGEMENT You can call, You can go up there it doesn't matter they gone get back to you probably a month later to get your issue resolved. Im young and was really excited to buy a place i can call home but i was sold bs and lies. First night staying the carpet was still wet and then later after the water and air was off. I personally wouldn't recommend your best bet is to try looking around some more.
Business response:
We are sorry to see this feedback. However, we can't locate your name in our system. Please don't hesitate to contact us directly for assistance! Regency Club
Believe the reviews! Currently dealing with an mold issue that has gone unresolved for weeks. Apparently the reading wasn’t high enough for them to care but I have an infant who’s immune system has yet to fully develop. What could be tolerable for me is NOT for him!
RUN AWAY AS FAR AS YOU CAN The first day I got my keys, I go in the apartment and its water all over the kitchen floor. The air did not work and the air filter cover ( which is metal & big ) almost fell on me. It was not screwed in. I could have died. Exit gate didnt work for half the time I stayed there. Neighbors drop food and stuff infront your door and don’t clean it up. You can hear everything from your neighbors. Thin walls and ceilings. No security system, my boyfriend truck was broken into. But the gates supposed to ... read more
Deserves Zero Stars. I’ve been here for 2 months and I already regret it. The property is TERRIBLY managed and maintenance is understaffed. The office will promise to put maintenance orders in, promise to call you back, make all of these empty promises and then you’ll never hear from them again. They aren’t trained to be customer-service oriented because their service is DISGUSTING and they can’t be trusted because they rarely know what they’re talking about and don’t keep up with any paperwork, documents or work orders of t... read more
Business response:
Hi! Our team has thoroughly researched your feedback by examining our records. There seems to be some discrepancies or misunderstanding, but we would love to work together with you. Please feel free to contact our management team directly.
Do NOT RENT HERE! These people are FULL of bull. The appliances are old and cheap! The front office doesn’t answer nor return phone calls which is a huge inconvenience if you work a 9 to 5 and need an issue resolved. They will take your deposits when you move and have you waiting WEEKS in order to find out why. Don’t waist your hard earned money on this poor managed cheap apartment complex.
Business response:
Hi, Gia! We are sorry to see this review. However, we were glad to hear from our team that someone has been in touch with you directly to address your feedback. Thank you!
Cannot Get Out Fast Enough Please heed the warnings from reviews... do not live here. The tour will look nice, but the actual apartments are not. Maintenance does not fix ANYTHING. Only time they came was because we had OUR CEILING OPEN UP AND WATER FLOWING OUT. Ridiculous. The floors are SO thin, I can barely sleep because I hear my upstairs neighbor every move because the creaking. I deal with it, but I cannot even walk around my own apartment at 11 at night without my downstairs neighbor asking me when I'm going to sleep ... read more
Business response:
Hi, Elisabeth! Our team took a look and found that all work orders have been completed. If there are any other items you still need assistance with, please don't hesitate to contact the rental office. We are hear to help. Thank you!
Frequently asked questions about Regency Club
How is Regency Club rated?
Regency Club has a 2.8 star rating with 170 reviews.
When is Regency Club open?
Regency Club is closed now. It will open tomorrow at 8:30 a.m.